BitDefender Antivirus

A newer version of BitDefender Antivirus is available.

Or, Learn More About BitDefender Antivirus
Average User Rating stars

out of 221 user reviews

Back to product review

Full user review

  • 1.0 stars

    "BitDefender Review - Really not good enough"

    June 2, 2011  |   By imorgs


    Very easy to set up, simple interface and pretty customisable with handy game mode feature. Good virus protection.


    Woeful customer service
    Very slow and resource hungry.
    Slows down machine performance significantly.
    New releases and updates always buggy.
    Eats Virtual Memory
    Causes regular intermittent freezing of all web browsers disrupting normal use.


    I am now on my third BD incarnation starting with 2009 which was great, 2010 which, upon release was a nightmare but settled down after a couple of months and 2011 which has been a nightmare. The releases are clearly poorly tested and buggy as the BD Forums attest. Which would be ok-ish if their customer service support was up to scratch but frankly it is woeful.
    Everything is managed by email, response time (if you get one) can be two weeks or more and their solutions appear to be to progressively switch off more and more modules until all you have left is a skeleton system, then to suggest a reinstall and finally to abandon you and ignore you.
    I am a patient man, not quick to judge, but after three years of progressively worse products and being treated with contempt by this company, my business is going elsewhere. I strongly suggest you do the same.

    Reply to this review

    Was this review helpful? (0) (0)

Submit your reply


The posting of advertisements, profanity, or personal attacks is prohibited.
Click here to review our site terms of use.


Add Your Review

Log in or create an account to post a review.
You are logged in as . Please submit your review for BitDefender Antivirus 2011
Add Your Review

The posting of advertisements, profanity, or personal attacks is prohibited.
Click here to review our site terms of use.

E-mail this review

Submit cancel

Report offensive content

If you believe this comment is offensive or violates the CNET's Site Terms of Use, you can report it below (this will not automatically remove the comment). Once reported, our staff will be notified and the comment will be reviewed.

Select type of offense:

Offensive: Sexually explicit or offensive language
Spam: Advertisements or commercial links
Disruptive posting: Flaming or offending other users
Illegal activities: Promote cracked software, or other illegal content
Submit cancel




If you think this is an error, please contact CNET TechTracker Support for further assistance.


Running Request



Smart Install Software


CNET TechTracker will now automatically install software without requiring further action by you. (Note: This feature automatically accepts associated EULAs and third party applications on your behalf.)

You have selected the following software to Smart Install:

CNET TechTracker will attempt to install this software without interrupting you again. If an application requires manual installation, CNET TechTracker will download the installer and prompt you to take further action.

Proceed with Smart Install?

Confirm Standard Install Cancel