Bitdefender Antivirus Plus 2015 User Reviews

CNET Editors' Rating 4.5 stars

Outstanding

Average User Rating stars

out of 221 user reviews

Back to product review

All User Reviews

Results 1-10 of 17

  • 1.0 stars

    "Horrible piece of software"

    February 18, 2015  |   By jacques.gangloff

    Version: Bitdefender Antivirus Plus 2015 18.12.0.958

    Pros

    Cheap.
    Can't find anything else.

    Cons

    Boot time x10.
    False positive (tuxboot-0.8.exe)
    Non intuitive UI.

    Summary

    I desinstalled it. Lost 20 bucks.

    Reply to this review

    Was this review helpful? (0) (0)

  • 1.0 stars

    "Horrible, Won't Renew."

    February 9, 2015  |   By BitDefenderBad

    Version: Bitdefender Antivirus Plus 2015 18.12.0.958

    Pros

    1.Anti-something
    2. Recommended for Macintosh users; Very minimalistic UI.
    3.

    Cons

    1. It gets in your face way too often (pop-up ads)
    2. Very few settings and very hidden settings
    3. It may make changes to your files, without creating a log file of what happened.
    4. Cuts off Wifi connection
    5. Slows down computer and internet connection.

    Summary

    BitDefender used to be good 3-5 years ago. Right now it's far more than an annoyance. It'll delete files, possibly warn you that it did something, and not show you what it did. Most of the things it deletes, don't show up in quarantine. I feel like I installed adware not an antivirus, DO NOT RECOMMEND!

    Reply to this review

    Was this review helpful? (0) (0)

  • 1.0 stars

    "Atrocious support"

    February 7, 2015  |   By doubleteeone

    Version: Bitdefender Antivirus Plus 2015 18.12.0.958

    Pros

    There are none - the rating system should allow for zero stars because that's what they deserve.

    Cons

    Have had problems for almost a month and their support has been non existent. Even got an email that suggested my comments about their lousy support "would be used to improve our support" but interestingly no support. Avoid this outfit like the plague.

    Summary

    Run, don't walk, away from Bitdefender.

    Updated on Feb 9, 2015

    Unbelievable!! They have just emailed me to say they are working on the problem and will get back to me. This after TWENTY days of non response. I do have a reasonable definition of what "servicing" means when Bitdefender is the servicer. Its analogous to a bull "servicing" a heifer.

    Reply to this review

    Was this review helpful? (0) (0)

  • 1.0 stars

    "Support for Bitdefender is terrible"

    January 19, 2015  |   By windsor224

    Version: Bitdefender Antivirus Plus 2015 18.12.0.958

    Pros

    I guess if I have to write something for the pros it would be the price. It was reasonable for a 3 user license.

    Cons

    The software seems to be slowing everything down and their support, if you have any issue or question is almost nonexistent.

    Summary

    I'm a long time McAfee user who decided to try something different. Not a smart move. I'll go back to McAfee because their support is awful. I asked how to disable the software because windows won't do a restore if the software is running. Their response was go to the How To section. Don't they think that I obviously went there first and there was no answer, that why I emailed. Terrible.

    Reply to this review

    Was this review helpful? (0) (0)

  • 1.0 stars

    "DON'T YOU EVER FALL FOR BITDEFENDER"

    December 30, 2014  |   By lkna

    Version: Bitdefender Antivirus Plus 2015 18.12.0.958

    Pros

    Nice interface.

    Cons

    1) Consumed way too much computer and network resources

    2) Functions not reliable

    3) Support Service the WORST EVER EXPERIENCED

    Summary

    DON'T you ever fall for Bitdefender, you will much regret later. I'm a long-term customer of BDF because their product has been ok and I'm not so much into changing supplier frequently. However, after all those long years being their loyal customer, just now, just the first time I happened to use their customer support service, I've got the most outrageous service quality ever experienced!

    I've opened a support ticket on their website, no reply. I've followed up many times with the ticket, no reply. I've also tried their so-called "Live Chat" support. No Reply Whatsoever!

    So again, DON'T you ever fall for Bitdefender, you will much much regret later!!!

    Reply to this review

    Was this review helpful? (0) (0)

  • 1.0 stars

    "Don't download: dangerous!"

    December 25, 2014  |   By peergin

    Version: Bitdefender Antivirus Plus 2015 18.12.0.958

    Pros

    None at all.

    Cons

    See below!

    Summary

    I do not understand:
    (1) how download.com can allocate 4-1/2 stars to this piece of rubbish. Would the editor please have a look at the various User Reviews? He will find that this Editor's Review is also wide off the mark. This happens so often that I do not read any Editor's Reviews anymore. Instead I go straight for the User Reviews. Then I can't go wrong.
    (2) why download.com bases its average rating on ALL versions instead of on just the CURRENT version only. Rating ALL versions (which does not even include the current version) is useless. Nobody is interested in OLD versions. For example if a product has improved over time the average rating (which, as I said, excludes the current version) will still reflect poorly on the product because of its poor performance in the past.

    Reply to this review

    Was this review helpful? (0) (0)

  • 1.0 stars

    "Excellent piece of mallware disguised as anti virus"

    December 6, 2014  |   By Kilopip

    Version: Bitdefender Antivirus Plus 2015 18.12.0.958

    Pros

    Your computer will be super fast once you uninstall this piece of cowpie. The company will also make sure to take your money year after year even if you don't use this product anymore thanks to the wonders of opt-out only auto renewal you unknowingly signed up for when you first purchased it. This will guarantee endless hours of fun as you try and figure out the "auto renewal opt-out" puzzle and many fun interactions with their incompetent customer support.

    Cons

    The firewall actually lets you use the internet sometimes. I was hoping to block all traffic with it, isn't that what the firewall is supposed to do? It also only allows sponsored mallware and viruses to take root in your hard drive. I was hoping for more of a monthly sampler of all current virus and mallware software, but I guess it is curated experience.

    Summary

    If you want you pc to run like last one you threw out this is a product for you! And all that at a low cost of $90 a year life time subscription. It is more likely for you to die of old age before you get product support or your refund from them. Enjoy life long back door trojan you just paid good money for.

    Reply to this review

    Was this review helpful? (0) (1)

  • 1.0 stars

    "FIREWALL DOWN ALL THE TIME"

    November 29, 2014  |   By Cucuyo1968

    Version: Bitdefender Antivirus Plus 2015 18.12.0.958

    Pros

    Good web pages malware catch up

    Cons

    SINCE I DOWNLOAD AND INSTALLED THIS ANTIVIRUS, EVERY TIME I OPEN A PROGRAM, THE FIREWALL GOES DOWN! THAT IS ENOUGH TO NOT TAKE IT SERIOUSLY.

    Summary

    I tried to contact them to solve the problem because one thing I like from it and was the web checking about malwares, is good, but the issue about the firewall and no possible contact with them...is kind of bad. So, make your choice, my rating is 1 star... so is your decision in case you are thinking to download it.

    Updated on Nov 29, 2014

    SINCE I DOWNLOAD AND INSTALLED THIS ANTIVIRUS, EVERY TIME I OPEN A PROGRAM, THE FIREWALL GOES DOWN! THAT IS ENOUGH TO NOT TAKE IT SERIOUSLY. I tried to contact them to solve the problem because one thing I like from it and was the web checking about malwares, is good, but the issue about the firewall and no possible contact with them...is kind of bad. So, make your choice, my rating is 1 star... so is your decision in case you are thinking to download it.

    Reply to this review

    Was this review helpful? (0) (1)

  • 1.0 stars

    "Worst Program EVER!!!!"

    November 27, 2014  |   By tigr9000

    Version: Bitdefender Antivirus Plus 2015 18.12.0.958

    Pros

    NONE! None and NONE!!!!!

    Cons

    Program wouldn't even install correctly!!!! Spent almost 3 hours trying to.....Spoke with 4 different customer reps....Uninstalled the partially installed programs 5 TIMES!!!!. Takes about 15 mins to uninstall!!! Would never install drivers. The very first thing a program should be good at is INSTALLING!!!! COME ON!!!! REALLY!!!!! CRAP CRAP CRAP!!!!!

    Summary

    CRAP!!!!

    Reply to this review

    Was this review helpful? (0) (0)

  • 1.0 stars

    "Not worth the issues it caused"

    November 17, 2014  |  

    Version: Bitdefender Antivirus Plus 2015 18.12.0.958

    Pros

    Good antivirus but see below..

    Cons

    It seriously impacted my computer's performance. Slow start-ups, occasional blue screens, difficult to turn off at times, etc. All stopped being issues after Bitdefender was uninstalled.

    BUT the worst is the auto-renewal. You'll forget you did it and if you miss the email warning you're screwed--getting a refund is pure hell. Google others having the same issue if you don't believe me. It's been a problem for years and Bitdefender does nothing to address it.

    Summary

    Not worth the hassles to your computer or with their billing.

    Reply to this review

    Was this review helpful? (0) (0)

Results 1-10 of 17

Add Your Review

Log in or create an account to post a review.
You are logged in as . Please submit your review for Bitdefender Antivirus Plus 2015 18.12.0.958
Add Your Review

The posting of advertisements, profanity, or personal attacks is prohibited.
Click here to review our site terms of use.

Submit your reply

Submit

The posting of advertisements, profanity, or personal attacks is prohibited.
Click here to review our site terms of use.

cancel

E-mail this review

Submit cancel

Report offensive content

If you believe this comment is offensive or violates the CNET's Site Terms of Use, you can report it below (this will not automatically remove the comment). Once reported, our staff will be notified and the comment will be reviewed.

Select type of offense:

Offensive: Sexually explicit or offensive language
Spam: Advertisements or commercial links
Disruptive posting: Flaming or offending other users
Illegal activities: Promote cracked software, or other illegal content
Submit cancel

You must be 13 years of age or older to submit personal information to CNET Networks. In compliance with the Children's Online Privacy Protection Act of 1998, CNET Networks does not accept name and e-mail address information from users who are under 13 years of age.

All submitted ratings and written comments become the sole property of CNET Networks, Inc. (CNET) and may be used at CNET Networks' sole discretion. Ratings and written comments are generally posted within two to four business days in batch groups, not in real time. However, CNET Networks reserves the right to remove or refuse to post any submission for any reason. You acknowledge that you, not CNET Networks, are responsible for the contents of your submission.

CNET Networks is not responsible for the content of the publisher's descriptions or user reviews on this site. We encourage you to determine whether this product or your intended use is legal. We do not encourage or condone the use of any software in violation of applicable laws. CNET Download.com does not sell, resell, or license any of the products listed on the site. We cannot be held liable for issues that arise from the download or use of these products.

Error

close

ERROR MESSAGE

If you think this is an error, please contact CNET TechTracker Support for further assistance.

Ok

Running Request

close

loading

Smart Install Software

close

CNET TechTracker will now automatically install software without requiring further action by you. (Note: This feature automatically accepts associated EULAs and third party applications on your behalf.)

You have selected the following software to Smart Install:

CNET TechTracker will attempt to install this software without interrupting you again. If an application requires manual installation, CNET TechTracker will download the installer and prompt you to take further action.

Proceed with Smart Install?

Confirm Standard Install Cancel