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0 out of 1 people found this review helpful
3 stars
Version: Big Brother Keylogger 2.9
"Good but...."
Pros: -It does what is says it will do.
-The interface is fairly user friendly.
-Fairly inexpensive, but you get what you pay for.
Cons: - Tech support is unreliable.
-The feature that emails you the report only works when an email program like Outlook is open. So, if the user being monitored only uses web based email like Yahoo, then you are out of luck as far as getting an emailed report. Sometimes, even with the email program open, the program won't even send a test message. Very wishy washy feature.
- It affected the performance of the computer so the user went looking for the source of the problem. Not good if you are trying to hide the fact the program is there.
-It monitors sporadically. For reasons unknown to me, the program seems to stop the capture when it feels like it. I set the program to stealth and then left town for a week. I came back and the program had only recorded a few hours of activity for the day I set the program and nothing else. It mysteriously started monitoring again when I opened up the program to look at the report that wasn't there. As I said before, tech support is unreliable. They do not respond to my emails.
- There is no help file for you to try and troubleshoot on your own. Your only help is tech support and good luck with that.
- It shows up in the Add/Remove Programs menu and in the Task Manager. How is this stealth...especially when the user being monitored is fairly computer savvy? The set-up instructions tell you to rename the program to something less suspicious but still, the user will know that it is not a program they installed.
- There are times when the hot key to open the program does not work. So you are sitting there pressing the keys in vain. It will eventually open if you don't get frustrated and give up first.
I've wasted $30 on this. I'm going to uninstall it and find a better one.
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