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0 out of 3 people found this review helpful
1 stars
Version: Belkin SoftPhone 1.0.10
"Belkin Softphone Unusable and Unsupported"
Cons: I could not USE the product I downloaded, installed a heavy .NET framework to use, and gave my credit card information to use. All I ended up with was a glorified email account with an everywhere.net address and a pointless piece of software that wouldn't even allow me to log-in to.
Support is basically non-existent, though constant references to their expensive hardware-based VOIP system are thrown at the user, like bones, when attempts are made to get useful assistance from their website or 'knowledge base'. The only recourse a user has is to email or call, which is utterly ridiculous for an issue like 'cannot log in'.
Cancellation must also be done by email, leaving the user to wonder if charges will be appearing on their credit card statement.
This product/service does not appear to be a 'full-version' despite the distinct lack of reference as such on any literature available at their website, and despite the apparent availability to purchase (and submit payment infos) for the product!
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