BT Guard User Reviews

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Results 1-10 of 25

  • 5.0 stars

    "Works great. Highly misunderstood."

    February 10, 2014  |   By scottbomb

    Version: BT Guard 2.0

    Pros

    Does what it says. Use the avaiable tools to test your IP address on the PORTS your torrent client uses. You must configure your own client yourself with the correct proxy server and other settings (as documented online, learn to use google...).

    Cons

    Occasionally there are bottlenecks that slows down the connection. Without getting into all the technical specifics, this the penalty you pay for being protected. Deal with it. Besides, it's not that bad if the seeds are good and if you do a side-by-side comparison, you'll likely find them to be fairly close in their mostly-used scenarios.

    Summary

    Does what they say. You must configure your client yourself. If you just download this and think you're good, you're fooling yourself. If you don't know what you're doing, don't do it.

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  • 1.0 stars

    "TERRIBLE TERRIBLE TERRIBLE"

    January 25, 2014  |   By Megaman5361

    Version: BT Guard 2.0

    Pros

    Was working ... key word WAS.
    Do not use this service.

    Cons

    Bad customer service.
    They point you to a troubleshooter that just runs you around in circles.
    STAY AWAY

    Summary

    A 1/4 start is all its about worth for when it did work.

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  • 1.0 stars

    "NO Protection & NO Support!"

    December 13, 2013  |   By kushbon

    Version: BT Guard 2.0

    Pros

    - Seemed to work fine for about 2 months
    - easy to install
    - easy connection

    Cons

    - No response after automated confirmation of email receipt.
    -Absolutely no customer support with any type of issue
    - After signing up for additional 6 months, IP was immediately found.
    - No protection, your IP is not hidden

    Summary

    While this service appeared to work at first, it's possible it never did hide IP, and it just took a while for the busters to get around to me. I sent 3 separate emails over a two week period & checked the "emergency" in their form regarding my IP being seen and receiving dozens of threatening emails in 4 days that were sent to both me and to my provider to halt downloading. I not only received no response after nearly 3 weeks, but one of my later requests to refund my payment since they did not do as advertised was promptly shown in the cue as "resolved & closed" which of course it was not, and there was no refund or contact on this matter either.

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  • 5.0 stars

    "ABSOLUTELY FANTASTIC"

    November 5, 2013  |   By Dusty

    Version: BT Guard 2.0

    Pros

    BT GUARD PROXY works exactly like it should that the others don't. Installed easier and faster than the other 3 companies I tried. Shows proof it's working. Comes with new Utorrent already set and you can download tracker that shows it's new IP. Last but just as important, I am downloading twice as fast as I ever have. This is the best and safest software I have ever bought. Those that are giving it bad ratings are either from when before the new owners made changes or work for competing companies. This product is amazing!

    Cons

    None. It's fantastic.

    Summary

    If you are looking for something to prevent others from finding out what you are downloading...this is the choice to make.

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  • 1.0 stars

    "ZERO SUPPORT, RIPOFF COMPANY"

    June 19, 2013  |   By smtips

    Version: BT Guard 2.0

    Pros

    None, i will not say something about a company who cannot stand behind their product with support.

    Cons

    I would not buy this service again. I tried to contact ythem TWICE many months ago with a legitimate support question, and they completely ignored me. I refuse to do business with a company that has blatant disrespect for the people that pay them. If they can't even ACKNOWLEDGE A SUPPORT QUESTION, regardless whether they can help with it, then they are simply a faceless ripoff company and I would NEVER pay them again for such ignorance.

    Summary

    Do NOT buy from these people. They are claiming to provide support but do not have any. They are just taking people's money and leaving them to fend for themselves. When I pay for something I expect at least an acknowledgement when I need to open a support ticket. Their support does not exist at all.

    Updated on Jun 25, 2013

    UPDATE: They continue to try to bill me on an old card that no longer works, they have COMPLETELY IGNORED my requests in the last three weeks to stop this nonsense and just cancel the service. These people are criminals probably running all this through an automated billing system. There is no tech support at all (see my previous review). YOU HAVE BEEN WARNED. DO NOT ATTEMPT TO USE BT GUARD.

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  • 1.0 stars

    "Does not work, zero support, zero communication!"

    May 23, 2013  |   By lordkoos

    Version: BT Guard 2.0

    Pros

    None so far

    Cons

    Does not hide IP address as advertised. I signed up for the BTguard proxy service. I'm using Win7 on a Lenovo laptop, the software would install but not properly. There is no encryption. I am not a computer newbie, I went through all their troubleshooting steps a few times, it does not work. there is no response from them via email. I now have a paypal case opened but I think I will probably have to resovle this with my credit card company. If you try their service, use a CC so that you will have some recourse when they rip you off.

    Summary

    Don't waste your time, there has to be a better solution.

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  • 1.0 stars

    "Double billed and shocking customer service"

    February 19, 2013  |   By steveobhave

    Version: BT Guard 2.0

    Pros

    Very easy to install

    Cons

    Double billed, refused to return funds and treated like dirt through their customer service. STAY WELL AWAY from them!

    Summary

    Thieves selling a broken product.

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  • 4.0 stars

    "Works for me"

    February 14, 2013  |   By heartofalion28

    Version: BT Guard 2.0

    Pros

    Anonymity, great speeds as long as you can find peers.

    Cons

    Cannot use UDP trackers, Also i cannot get the BT encryption to work so i just use my clients.

    Summary

    So far this has been a great purchase. I just finished a download that was steadily at 1.6mb/s. If you are having issues, check your trackers list. BT cannot connect to any that start with UDP. You need to find and add HTTP trackers to your list.

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  • 1.0 stars

    "Doesn't work and No support"

    February 7, 2013  |   By Jack_Low

    Version: BT Guard 2.0

    Pros

    Hasn't done anything yet so can't say anything good about it..

    Cons

    First of all I'm a computer professional and have worked for over a decade in Tech Support so I know what I'm doing.
    This software installs fine but then does nothing and doesn't hide your IP. It's probably a simple fix and I think I may have found the problem (looks like the license.txt file is missing.
    The Big problem then is their lack of tech support. It's been over 48 hours and no response from either their Support or Sales departments. They don't have a phone number to contact. Not very professional. I don't know what they're going to do in a couple weeks when they get slammed with new people signing up.

    Summary

    Might work, might not. Don't pay for more than 1 month up front because it might not work for you.

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  • 1.0 stars

    "Useless - need some truth in advertising"

    January 29, 2013  |   By kencierp

    Version: BT Guard 2.0

    Pros

    nothing good to say

    Cons

    What a joke -- those that are happy have not checked their internet speed while the BTguard VPN is connected -- my download speed was REDUCED BY 95% -- no kidding!

    Summary

    Its no wonder why they don't have a trail period -- 3-4 day turn around for tech support -- again -- no kidding! Take your $10 and give it to your favorite charity instead.

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Results 1-10 of 25

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