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What's new in this version:
BMC FootPrints 11.6 delivers all of FootPrints' power and efficiency with new features that make it even easier to align the business and IT. Adopt best practices with the Alignability Process Model Align your services and service levelswith industry best practices. The new Alignability Process Model (APM) is a library of ITSM best practice processes and business templates that are easy to search, view, and implement. Drill down through each process to view procedures and additional work ... See all new features »