Avast Pro Antivirus 2014 User Reviews

CNET Editors' Rating 4.5 stars

Outstanding

Average User Rating stars

out of 910 user reviews

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  • 3.0 stars

    "It makes u use Yahoo or Bing on PAID and free version!"

    June 8, 2014  |   By tetech2

    Version: Avast Pro Antivirus 2014 2014.9.0.2018

    Pros

    It works, and rings bells when you are about to visit a suspect site. Never had a virus.

    Cons

    Browser scan makes you switch search engine Yahoo or Bing (useless for B to B searches) on PAID and free version if you want to get rid of any bad plugin it finds. Looking through Chrome, I can't find a voice recognition ap, plugin or add-on that it was referring to.

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  • 5.0 stars

    "instation serial avast 2014"

    June 8, 2014  |   By victorball

    Version: Avast Pro Antivirus 2014 2014.9.0.2018

    Pros

    more serial avast 2014 download full updated
    link http://******/pOMTU

    Cons

    installation + crack download link
    http://www.youtube.com/watch?v=JdPQU2K0LCI

    Summary

    installation + crack download link
    http://www.youtube.com/watch?v=JdPQU2K0LCI

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  • 2.0 stars

    "Expensive unnecessary tech service disabled my computer"

    May 19, 2014  |   By Gasu81

    Version: Avast Pro Antivirus 2014 2014.9.0.2018

    Pros

    Avast antivirus software seems to work well.

    Cons

    If you call to upgrade or extend your subscription you will get a high pressure scare tactic sales pitch to buy their expensive computer 'tuneup/clean' which, in my case, did MUCH more harm than good. The sales person had me allow him to connect to my computer remotely. He then proceeded to show me some 'dangerous' files on my computer and told me that luckily my one year free Avast had trapped them but to totally wipe them from my computer I needed to purchase the tech service for $120 and that would fix my problem. He strongly recommended i do this. So I paid $20 to renew my Avast for one year and $120 to 'tuneup' my computer. Even though my computer had been running perfectly fine.

    Summary

    After updating my virus definitions and renewing my subscription the sales person connected me to the tech department for my $120 'tuneup'.

    After he connected to my computer remotely I watched as the Tech 'cleaned' my computer. This entire process took a little over an hour. I watched as many files were deleted and many registry values were changed. After completing the process I had an onscreen message from the technician that they were finished and my computer was now ok to use. I closed the windows and shut my computer down. When I tried to turn my computer back on I couldn't get it to reboot. I can hear the hard drive running but it will not load windows and my monitor remains blank.

    I called tech service back and told them my problem. The technician had me disconnect the power cord, wait one minute and then reconnect it and try again. I got the same result. The technician then told me it must be a hardware problem and there was nothing he could do.

    I have an HP PC that I have had for about nine years. I have never had any problems whatsoever with it not starting right up or rebooting. My computer has been running perfectly and the only reason I called them was to update my virus subscription. I know that a hardware problem could occur with any computer, however in this case I am convinced that the technician deleted some file or changed some registry value that is keeping my computer from rebooting. What are the odds that after nine years the computer would just happen to not reboot for the first time ever immediately after an extensive 'tuneup' by Avast.

    I talked with customer service and explained my problem. They just said it must be a hardware problem and they are not responsible. I said I wouldn't hold them responsible but I would like to at least be refunded for the service that disabled my computer. They refused and said there was nothing they would do. Now I am out a total of $140, and a computer, with no recourse possible. They didn't even offer an apology for disabling my computer and were rude on the phone. DO NOT USE AVAST TECH SERVICE!!! I feel that they are nothing more than a high pressure SCAM to get you to purchase unneeded and possibly damaging services. Could this be how they subsidize 'free' antivirus software?

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  • 5.0 stars

    "Great software"

    May 9, 2014  |   By CurlyCoyote

    Version: Avast Pro Antivirus 2014 2014.9.0.2018

    Pros

    Great software

    Cons

    no cons at all

    Summary

    Great software

    Updated on May 9, 2014

    You have to add your own firewall

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  • 4.0 stars

    "Comprehensive protection, easy to use, and good value."

    March 14, 2014  |   By dejoyf

    Version: Avast Pro Antivirus 2014 2014.9.0.2013

    Pros

    Comprehensive suite of AntiVirus, Firewall, and Maleware settings. Also scans Internet Browsers for malicious or suspicious ad-ons.
    Easy to use with GUI.

    Cons

    Animated task-bar icon. Auto-renew a pain to cancel, but it can be done in about 5 minutes.

    Summary

    Comprehensive protection, easy to use, and good value for money. Includes AntiVirus, Firewall, and Maleware utilities. I tried MS Defender, and AVG first. They were easy to use but didn't protect as well as Avast. I have also used paid versions of McAfee and Norton Security Suites and they are no better than Avast but much more expensive. I bought the one-year Avast license for $19.99 and recommend this product.

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  • 1.0 stars

    "IF YOU BUY, IT WILL AUTO RENEW FOREVER at HIGHER PRICE"

    January 23, 2014  |   By asaberPC

    Version: Avast Pro Antivirus 2014 2014.9.0.2013

    Pros

    Good Anti-Virus software but the FREE version is better in the "response to threats" test according to Consumer Reports.

    Cons

    The FREE version is rated better in Consumer Reports in the "response to threats" category and you will NEVER and I mean NEVER get Avast to cancel the auto-renew function. I had to cancel my debit card and have a new one issued just to get this company to not renew my subscription.

    Summary

    Use the FREE version. It is rated slightly better than this version in Consumer Reports in the "response to threats" category and if you pay for this version, you will NEVER get Avast to cancel the Auto Renew feature.

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  • 1.0 stars

    "Should be no stars. It was like loading malware."

    January 17, 2014  |   By sams1son

    Version: Avast Pro Antivirus 2014 2014.9.0.2011

    Pros

    loved free version for years.

    Cons

    decided to add firewall and Password add-on, which only left my program functionality not working. I called them up and their tech support said they would fix only to begin to tell me that there were problems with my pretty new dell computer and that I should buy their tech support service. when I told them I wasn't going to spend any money, I just wanted them to remove the new programs and wanted a refund, they closed down all the windows they opened and hung up the phone. I then realized that my antivirus was totally not working, so I uninstalled it and called my credit card company and told them not to honor the charge. I hat being scammed. Tech support guy told me that they operate out of Czech Republic. So, if you buy or download their programs and need to call them to fix it, they will deny that it could be them and then try to upsell----If I didn't know what to do I would have been up the creek without a paddle for my business computer.

    Summary

    Avoid this software at all (or no)costs. I felt like I was dealing with crooks.

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  • 2.0 stars

    "Poor interface"

    December 21, 2013  |   By FrankPizza

    Version: Avast Pro Antivirus 2014 2014.9.0.2011

    Pros

    Under the hood improvements such as re-writing web shiled make it very responsive on low resource systems.

    Cons

    I wish I could stay with / choose version 7 interface. It is very difficult to find functions, the layout is not intuitive, it's a very retrograde step, that's why it gets such a low score from me; I want my Windows 7 computer to have apps in Win 7 style, not "Fisher-Price" kiddy blocks of Windows 8, like version 8 and 9 of Avast, they are awful, although v9 is slightly better than v8.

    Summary

    Good detection and performance but awful interface for anyone not using Windows 8.

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  • 2.0 stars

    "No Manual & No Help. Poor."

    November 21, 2013  |   By mwsoft--2008

    Version: Avast Pro Antivirus 2014 2014.9.0.2007

    Pros

    Regular up-dates and good protection.

    Cons

    No User Manual for the 2014 avast pro antivirus. Last one on-line was for ver. 8.0 Revised procedure to get support is awful. you jump thru hoops to state your problem. No way offered to let you upload screen shots of your problem. About 1/2 the time the reply you get when you describe a problem in detail is a boilerplate "one size fits all" response. No way to exclude certain files from the scan. What they tell you doesn't work and there is no manual.

    Summary

    I wish they had not up-dated to the 2014 version. The previous one was a lot easier to use.

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  • 1.0 stars

    "bad install ,good program before going to ver 2014"

    November 21, 2013  |   By over40grz

    Version: Avast Pro Antivirus 2014 2014.9.0.2007

    Pros

    excellent program before upgrade to 2014 version

    Cons

    hosed my IE 10, had to reset, hosed ZA fire wall, had to uninstall both Avast and ZA firewall, reset IE10, and then install ZA Firewall with AV Scanner as well to get working again.

    Summary

    Avast doesn,t play well with other programs. Lost my future support.

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Results 1-10 of 863

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