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1 out of 3 people found this review helpful
2 stars
Version: Aston 1.9.1
"Trial period expired after 3 hours- Bad sign of upfront problems with this!"
Pros: I could not use the program. 30 day trial security modual has a problem and expired within 3 hours after intsalling. Read on the web site forum that this is happening to alot of people. They claim that it is being worked on but as of today has not been fixed. Makes you feel like your being forced to buy the program just to get it to work and then I read that some folks were not getting there unlock code number in a timely manner. I dont know about you but when I buy something I want my key within the hour if not a few minutes.
Cons: Anyone who wants to sell a product, should have all the kinks and delays of buying a program, worked out so that the consumer dont have to get there panties in a wad. I dont know why these folks dont care that their potential buyers are having a problem right up front. This is a serious problem from a marketing point of view. If you cant fix this problem for your customers, Then you need to stop all marketing of the product until you do. This ******** about e-mailing someone and waiting for who knows how long for who knows who, will get back to you with who knows what is any solution. It is not my job to figure out why your promise of a 30 day free trial expires after 3 hours (for me)then does not work and leaves you with frustration and anger. My job is not to e-mail you and ask you why I have not gotten my code yet. My job is not to research your forums to find out why why why. It is your job and this is why you make the money any we pay for the program. The answer I got on there web site about the 30 day free trial expiring after and hour or so and got an answer simular to this: Please do not change the time or date on your computer during the trial period. Ok, Now what. I did not change the time or date and now I can not use the program until I pay for it even if you reinstall it. Bottom line:
I have this supposed 30 day trial program on my machine that expired in 1 hour. Now I cant use the program and reinstalling it did not change that fact. There is no sulution on the web site for this. Now, do I buy it after finding out that the false advertising of a 30 free trial is the first impression of this company and there is no solution to fix it? Or, do I write it off as onother software company that dont have their **** together and thinks we should all suffer for it if, we want the program anyway? Personally I wouldnt touch it until they actually give a 30 day free trial as stated on the web site. Until then They can kiss my ass. I'm tired of doing programers research for them when they make the money.
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