ArtPlus Digital Photo Recovery user reviews and ratings - CNET Download.com

ArtPlus Digital Photo Recovery User Reviews

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out of 157 user reviews

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Results 1-10 of 154

  • 2.0 stars

    "Recovered Movie File Don't Play"

    January 1, 2014  |   By epnobles78

    Version: ArtPlus Digital Photo Recovery 6.1.0.114

    Pros

    Recovered most image files.

    Cons

    Takes a long time to process memory card. Recovered .mov files will not play.

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  • 3.0 stars

    "Simplest App"

    October 1, 2013  |   By michalrobert111

    Version: ArtPlus Digital Photo Recovery 6.1.0.114

    Pros

    Program is simple in use, support many graphic formats and recovers picture from different devices.

    Cons

    Awkward interface design.

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  • 3.0 stars

    "Very disappointed. Not as advertised."

    August 5, 2013  |   By krgregory

    Version: ArtPlus Digital Photo Recovery 6.1.0.114

    Pros

    Recovered almost all of the photos I had deleted (used memory card).

    Cons

    However, it was not user-friendly enough to explain instructions and the nuances of the program. Example - I went through the whole rigamorole and got everything recovered onto a screen, but wouldn't let me recover to my computer (or ANYwhere for that matter): as the reply I got from the Cust. Service when I emailed them - although they were quick & thorough to reply & identified the problem - gave NO CLEAR directions on how to then get past the problem so I could go ahead & download the photos . . . other than directing me to ANOTHER software. Which didn't work worth diddly.
    Found the 'Wise' undelete on my own. THAT one worked wonders!

    Summary

    NOt satisified. Quick customer service with questions/probs & they identified the problem quickly.
    However, they ended up sending me to a DIFFERENT software to accomplish what THEY advertise THEIR software does. How confusing is that?!?!?? Annoying too. I'm so skittish about downloading ANY software to my computer but ended up doing 4 total just to get to one that does what it says it will! (Wise UnDelete).
    Whats sad is, if the cust rep had given me instructions on how to work around the issue that came up & I could stay within their software to do so, I would have purchased the entire program, no problem!!

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  • 5.0 stars

    "Thank you!"

    February 9, 2013  |   By pixBrad

    Version: ArtPlus Digital Photo Recovery 6.1

    Pros

    Saved my butt twice already. First when I deleted the wrong image during the photoshoot, and yesterday when the card suddenly stopped responding and I got was some error message from the camera. Windows said I must reformat the card but I declined and run this fabulous little program. Got ALL, but the last picture back! So thank you, thank you, thank you guys!

    Cons

    None! And definitely no malware there. Don't know *** are you people talking...

    Summary

    Again, thank you thank you , thank you!!!

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  • 1.0 stars

    "Not worth the malware"

    January 27, 2013  |   By Blekko-IS-Malware

    Version: ArtPlus Digital Photo Recovery 6.1

    Pros

    Don't know yet

    Cons

    I have not been able to get this to work, because I've been too busy working to get my browser unhijacked and the malware off of my computer. This is the second time I have been burned by freeware infected downloaded from CN*T. I think this will be the last time I use this site.

    Summary

    Not worth the hassles.

    Updated on Jan 28, 2013

    After I got the malware removed, I tried running the software. Yes it "Free to try" but if you actually want to see the recovered files it costs you $24.95. Worst kind of crap-ware

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  • 5.0 stars

    "Works as advertised"

    December 29, 2012  |   By nevenp

    Version: ArtPlus Digital Photo Recovery 6.1

    Pros

    Preview images before launching full restore

    Cons

    None. And that malware statement is a LIE!

    CNET screens all downloads for malware!

    Summary

    I'm working at ArtPlus and had to post this review only to fight the lying moron statement (probably a competitor hiding behind bgale9 fake name). Please DO post your own reviews of the program and help us fight dishonest scum.

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  • 1.0 stars

    "Malware downloads with software, what a mess"

    December 28, 2012  |   By bgale9

    Version: ArtPlus Digital Photo Recovery 6.1

    Pros

    None, don't download, why would CNET let people download this crap?

    Cons

    Malware downloaded, Free Ride Game Player is malware that downloaded and installed. I never got the software?

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  • 2.0 stars

    "Didn't repair file for "unknown or invalid JPEG marker""

    March 18, 2012  |   By randydyson

    Version: ArtPlus Digital Photo Recovery 5.1

    Pros

    none to speak about since it didn't resolve my issue

    Cons

    Didn't work, wasted $25+

    Summary

    Didn't resolve issue for Photoshop Elements 9 error "unknown or invalid JPEG marker type is found"

    Used google to search the term "unknown or invalid JPEG maker", returned artplus digital photo recovery at cnet download, had high reviews, but didn't repair my JPEG files

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  • 1.0 stars

    "rip off - won't do anything unless you pay"

    January 31, 2012  |   By brad6040

    Version: ArtPlus Digital Photo Recovery 5.1

    Pros

    none at all

    Cons

    you can't uninstall it

    Summary

    avoid at all costs probably a virus

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  • 5.0 stars

    "Word from a Developer"

    November 26, 2011  |   By nevenp

    Version: ArtPlus Digital Photo Recovery 5.1

    Pros

    Program works as advertised!

    Cons

    I'm biased since I work for the company.

    Summary

    We just thought we owe you a comment about Hanes8 false accusation about our program being a spyware. That's plain NONSENSE!

    CNET / Download.com screen all software submissions for spyware, malware or viruses! They offer CNET SECURE DOWNLOAD warranty!

    Only malicious thing that we can smell here is Hanes8 post that looks like something planted with intention to ruin our download score.

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Results 1-10 of 154

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