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ArcSoft WebCam Companion

Download Editors' Rating:
4
Excellent
Average User Rating:
3.2
out of 29 votes

Quick Specs

  • Version:
    4.0
  • Total Downloads:
    764,479
  • Date Added:
    Feb. 08, 2011
  • Price:
    Free to try (15-day trial); $39.99 to buy (Buy it now)
  • File Size:
    75.2MB
  • Downloads Last Week:
    3
  • Platform:
    Windows

Editors' Note: The product ArcSoft WebCam Companion has been discontinued and is no longer available for download or use. Download.com offers no downloadable file for this product and presents data on the last available version for informational purposes only.

Editors' Review

+

Webcam utilities come in several flavors. Some emphasize the security angle by monitoring several cameras at once, much like a CCTV system. Others have a different objective: fun. ArcSoft's WebCam Companion 4 definitely falls into the second group. This shareware Webcam manager not only handles your Webcams but also edits and adds cool stuff to your video feeds, such as masks and text. It can capture 3D and HD video and still images, and it makes it easy to share everything on Facebook, Twitter, and other Web sites. But that doesn't mean WebCam Companion doesn't also make an excellent security and surveillance tool since it also includes motion detection, face recognition, and other advanced monitoring features. WebCam Companion 4 is free to try for 30 days.

WebCam Companion showed a nag screen when we started the program, and also a countdown displaying the number of days left in our free trial period in the title bar. It has a sleek, attractive interface with an up-to-date brushed-metal look. The main window opened to the program's Home page, an uncluttered row of icons accessing all of the important features: Capture, for configuring and managing our Webcam, video card, and other settings; Masque, which lets you morph your face into other faces; Fun Frame, which can autocapture images and video by detecting poses; Edit, which accesses a wizard-based video editor; Monitor, which can detect faces and motion; and More Applications, for adding and managing new Modules and Applications. Each feature is also available on the toolbar, along with the program's Settings and quick 2D and 3D capture buttons.

WebCam Companion's wizard-based features made quick work of setting up our Webcam, with plenty of configuration options, but there's also a wizard-within-a-wizard to make things easier still, plus a comprehensive browser-based Help file that answered all our questions. While this program is widely compatible, users with more processing power and better graphics cards will achieve better results when handling HD and 3D video. Needless to say, we were getting pretty silly pretty quick with our Webcam feed with WebCam Companion 4. Bet you will, too!

Editors' note: This is a review of the trial version of Arcsoft WebCam Companion 4.0.

 
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Publisher's Description

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User Reviews
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Results 1–11 of 15

1 stars

"WEBCAM COMPANION 4--A WARNING ABOUT ARCSOFT"

February 10, 2011  |  By IDAREYOU

 |  Version: ArcSoft WebCam Companion 4.0

Pros

There is a lot in common with WebCam3::
The User Interface is simple. You select Filming or Editing functions and can make light/speed adjustments. The icons are large. You can easily edit and trim your webwork, take a still photo, add a few effects.

Cons

like most ArcSoft products, WebCam 4 is an acceptable software answer for novice to slightly experienced, it has only a few adjustments possible for filming. 2 or 3 of the effects are great--the others are cheesy. BUT IT IS THE COMPANY that fails.

Summary

Like WebCam Companion 3, (which is how I started out webcamming), this latest offering from ArcSoft has a nice, user friendly look and feel. It is simple to learn the basic functions...since that is all there are: basic functions. With no quick reference for light/speed settings, it becomes hit or miss at first how everyone will look smiling at grandma 3000 miles away. But the editing component is effective in giving you the tools needed to make a decent presentation video, including taking still photos from the video, cropping and trimming,
The special effects are a few from a separate package," Magic-i2, Special Effects". These are effects that you can use while you are transmitting. Dad can have "flames and smoke" come out of his mouth when he speaks, Junior can have his closeup and there are some regrettably cheesy "frames" within which your film will play (a TV screen, A zoo cage, etc). If I were you, I'd practice using the effects before I started a transmission since most of them work only if you have your face aligned just exactly in the correct spot for the camera to catch the effect. The settings allow for a web cam that is built into a computer (like a netbook) to be as functional as one that attaches to your computer.
All in all, for the price, you can do a lot worse.
UNLESS YOU HAVE A PROBLEM. Any kind of problem with the product will run you slam into one of the worst Customer Service departments on the Internet. Suppose for example, your credit card was charged too much. Wish to talk with Financial Services? Sorry. Customers ARE NOT ALLOWED to speak with Financial Services and Customer Service will tell you they have no access to your account transactions. Heaven help you if the software doesn't install properly. I am in my 5th month of trying to get the Special Effects that accompany this WebCam Companion software to work.
I have been ignored, brushed off, and basically told this: "We got your money, you got no receipt from us and no Activation Codes so the software doesn't work....but what do you want from us?"
You will get conflicting instructions depending on who answers the phone or knows the product.
And heaven help you if thinking that talking to a supervisor will help.
At ArcSoft, supervisors are promoted to that level based, I firmly believe, on how disrespectful, rude and dismissive they can be to their own staff (as a role model for how their staff should treat you).
If you seek Support Services, don't expect anything to happen for at LEAST 2-3 months in terms of help resolving issues that come up.
The staff is quite skilled at acting, (as if they "understand" what your problem might be). But they do not have the resources or the time to give to callers and will often end a call simply because "their time is over for tonight". or a break is due. All of which is fine and legal. But to say they have no truly effective solutions or workarounds is ridiculous.
I have exchanged emails with them since late September on this latest fiasco--they first denied receiving the forms I had filled out ON THEIR SITE requesting help until i uploaded screen shots. Then they stated that I must have bought a new computer and so the program wouldn't work on a different device (except I had the same old device as before)....and on and on.
It's too bad because ArcSoft is one of the only software companies that will truly let you try a product for FREE...no watermarks or 75% of the completed project...you get the full program...just pray when you buy it that it works.
BTW: Purchasing a product either from their online store or by downloading it is NOT equivalent to purchasing AND registering it. You must go to their site and fill out the appropriate form. Then--and only then--do you have any kind of protection from them.And even if you do have the registration current, they may still charge you $10.00 per call to discuss an issue (even an issue they cannot address or fix).

Updated on Aug 1, 2011

ARCSOFT fails again to provide any Customer Service. After submitting the rather long piece above, I continued to try to get assistance for ArcSoft to get the MagicI Special Effects to work. Other than just plain ignoring me, they once sent code to me in an email. No clue what the code is for, what to do with it...And they did not respond with any answers. Turns out it was their version of SPYWARE. It "installed" something called ArcConnect (which does come with most of their purchased products. But I never knew it was on my computer--part of the boot up programs--sending them information about my use--or inability--to use their products.
I left it on, hoping they would see for themselves my problem. But nothing. No response to repeated queries. This is the Customer -Service- from -Hell Training Site. In the reply to my original diatribe, a reader suggested an equally adequate and FREE program. Check out her reply.. Good luck to all of you stuck in Arc muck.

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5 stars

"DISCOUNT COUPON found today"

June 24, 2014  |  By RonnyAtkinson

 |  Version: ArcSoft WebCam Companion 4.0

Pros

This is very easy to use and will you can record videos of yourself with your webcam from your computer without going online and save them as well.
And I've found good discount here:
www.best-software-discounts.com/arcsoft-webcam-companion.htm

Cons

None so far.

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2 stars

"Does not run well in Win 7"

April 03, 2014  |  By tejasmed

 |  Version: ArcSoft WebCam Companion 4.0

Pros

Not much to like

Cons

Was included with webcam. Only portions of program will work in Win 7. When recording, the video is not in sync with sound. When you try to click on camera controls, the system crashes.

Summary

Totally unusable in Win 7 to be a reliable video or sound recorder. As far as any effects? Bloat ware They have a long way to go to make this worth spending any money for.

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4 stars

"windows can be resized."

August 26, 2013  |  By Gigabyte11

 |  Version: ArcSoft WebCam Companion 4.0

Pros

Works with my camera.

Cons

not free. Price isn't too bad, though.

Summary

I needed this software to replace the webcam software that came with my camera, which couldn't be resized.

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4 stars

"Decent, originally came with laptop, upgrade better."

January 31, 2012  |  By Joe-Daddy4200

 |  Version: ArcSoft WebCam Companion 4.0

Pros

better than old version in every way, though i rarely use either

Cons

My cam is a built-in VAIO laptop camera, no good either way you look at it, no matter what software I use it with.

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5 stars

"A Lot of Fun in a Simple, Straightforward Package"

November 25, 2011  |  By swanjame

 |  Version: ArcSoft WebCam Companion 4.0

Pros

I have had more that a few laughs in the few days that I have had this program. Works great with Windows 7 64-bit.

Cons

No cons. Oh, the basic version is what I have, but I am strongly tempted to pay the additional $20.00 for the add-on features. The total package is a bit pricey but what the heck.

Summary

I got Arcsoft Showbiz 3.5 (an obsolete program) bundled with a video capture device. The purchase led to a good deal on this program. The Showbiz 3.5 is a solid little program that does the job, so I decided to jump on the WebCam Companion 4.0 offer. I'm glad I did.

Updated on Apr 29, 2012

I enjoy the basic Webcam Companion but the extra-cost add-on, Magic-I, will not run on my Windows 7 system. Multiple reinstallations, and multiple conversations with Arcsoft, have been fruitless. Magic-I has been, for me, a waste of time and money.

Jim

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1 stars

"update to my software"

October 28, 2011  |  By jallywally

 |  Version: ArcSoft WebCam Companion 4.0

Pros

it was an upgrade

Cons

it was only a tryout

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5 stars

"Fun to work with and good interface."

August 04, 2011  |  By EONELISATION

 |  Version: ArcSoft WebCam Companion 4.0

Pros

Neat Software
Tidy
Doesn't keep alerting you on startup
Good Interface, Easy to understand

Cons

It would've been better if it had more update and with special packages.

Summary

This companion is very useful for editing your webcam's settings while talking face-to-face with someone. Other companions (or some other) require you to not be using the webcam or else you would not be able to set up your webcam (gamma, saturation,etc.) while talking to someone or using it.

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5 stars

"works well with windows 7 64 bit"

July 01, 2011  |  By ekrinsky1

 |  Version: ArcSoft WebCam Companion 4.0

Pros

Keep up the good work !

Cons

None None None

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1 stars

"i would stay away from this download"

June 21, 2011  |  By momike666

 |  Version: ArcSoft WebCam Companion 4.0

Pros

im not sure that ive encountered any yet

Cons

this program has the worst picture quality, and has very limited effects,.. and i dont like it

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1 stars

"arcsoft web companion 3"

April 29, 2011  |  By ianmccully

 |  Version: ArcSoft WebCam Companion 4.0

Pros

at least ten characters as there is nothing good or bad it is sh&^%

Cons

none it is absolutely a waste of time

Summary

Imho stay clear of this piece of sh^%$ as you will be better off getting yamcam or something other than this , as i had it on windows 7 and all i was getting was a video of me but a high pitched screeching behind the video , so it was no use , emailed customer service and they asked me to make sure i had installed it correctly lol if i didnt it wouldnt have worked in the first place but as the guy or lass above said about customer service i agree 100% imho we should vote with our feet or money as when they dont make money then they will sit up and take notice and fix the problem they have with this software.

stay clear you have been warned

this is what i received from the customer services department

ear Ian,

thank you for contacting us.

Can you please tel us more about your problem?

Make sure that is propely isntalled.

Try on an other PC.

Kind regards,
Tania Jimenez
Customer Care Operator

I: www.trust.com

> -----Original Message-----
> From: ianmccully@gmail.com [mailto:ianmccully@gmail.com]
> Sent: zondag 16 januari 2011 22:11
> To: support-en
> Subject: Trust 1101-1621-1112 - EN - 16530 - Widescreen HD Webcam [pfCase:130076, pfTicket:5177009]
>
> -- USER -------------------
>
> Reason : Other
> Email : ianmccully@gmail.com
> Date : 1/16/2011
> Time : 10:11 PM
> OS: Windows 7
> Artnr : 16530
> Descr : Widescreen HD Webcam
> Ref.no : 1101-1621-1112
>
> -- INFORMATION ------------
>
> Hi
>
> I am trying to make a video on web companion 3 which isn't letting me do this, i only get a buzzing when i play my video back , please can you tell me what is wrong thanks for all your help
>
> appreciated
>
> thanks
>
> ian

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Results 1–11 of 15

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Full Specifications

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General
Publisher ArcSoft
Publisher web site http://www.arcsoft.com
Release Date February 08, 2011
Date Added February 08, 2011
Version 4.0
Category
Category Communications
Subcategory Webcam Software
Operating Systems
Operating Systems Windows XP/Vista
Additional Requirements None
Download Information
File Size 75.2MB
File Name webcamcompanion4_retail_tbyb_all.exe
Popularity
Total Downloads 764,479
Downloads Last Week 3
Pricing
License Model Free to try
Limitations 15-day trial
Price $39.99

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