Editors' Note: The download button opens the iTunes App Store, where you may continue the download process. You must have iTunes installed with an active iTunes account in order to download and install the software. This download may not be available in some countries.
ALCATEL-LUCENT IP DESKTOP SOFTPHONEInstalled on an iPad or iPhone, this application offers business voice communications to remote and/or home workers through an emulation of the Alcatel-Lucent IP Touch 4068 phone and 8068 Premium Desk Phone.CUSTOMER BENEFITS:- Fully-integrated telephony solution - Quick and user-friendly access to telephone facilities- 8082 My IC Phone user experience for fast adoption- Optimization of the employee's productivity- Easy integration of remote and on-site workers, especially when desktop connection is the preferred communication mode- Carbon footprint reduction- Communications, connectivity and hardware costs controlFEATURES:- Available on-site on wired Ethernet connection or WiFi- Available off-site anywhere the user is able to connect the company IP network via a VPN (works on Ethernet, WiFi, 3G/4G cellular)- VoIP protocol of the Alcatel-Lucent OmniPCX Enterprise provides voice communications on the iPad and iPhone- Telephony is supported on any CTI environment (ex: Contact Center agent workspace, Desktop Application, TSAPI or specific CTI Toolbar)- G.711 and G.729 codecs are supported- Business mode or Contact Center agent mode- Horizontal/vertical flip and zoom in horizontal mode on the iPhone- User interface personalization- Similar layout and keys as the Alcatel-Lucent 8068 My IC Phone set- Call by name using the company directory- Multi-language (English, French, Spanish, Italian, German and Arabic)OPERATIONAL DETAILS:- IP Desktop Softphone licence per user required on the Alcatel-Lucent OmniPCX Enterprise. Please contact your Alcatel-Lucent Business Partner to get these licences.- Minimum requirement: OS iOS 6.1 or higher, iPad 2 minimum and iPhone 4s minimumThe installation and administration guides are available on the Alcatel-Lucent Technical Knowledge Base: https://www.technical-knowledge-base.com/km/component/main
What's new in this version:
Bluetooth support issue correctedGSM voice mail listening issue while IPDSP is launchedpark IPDSP call when answering GSM call