Adobe Reader XI User Reviews

This download is served from an external site

close

NOTICE: This link will open a connection to a third-party site. CNET cannot ensure the security of software that is hosted on external sites.

Continue to download

Sponsored Products

CNET Editors' Rating 4.0 stars

Excellent

Average User Rating stars

out of 1,386 user reviews

Back to product review

All User Reviews

Results 1-10 of 1252

  • 1.0 stars

    "Can't download it have to install it from web site!"

    June 14, 2014  |   By Grandbubbaa

    Version: Adobe Reader XI 11.0.07

    Pros

    None. Your review is lazy.

    Cons

    Slow and bulky download.
    Unable to download file and install on multiple machines - they offer an option if you are an IT manager or OEM.. what a pain.
    Once they get you by the balls they can squeeze as hard as they like i.e. everyone uses pdf

    Summary

    After reading Adobe threads about other products and the total lack of support.. (for paying customers) I am amused to see so many that have had it with Adobe and its pdf reader.
    If I had Adobe shares I would be selling them now.
    Adobe have lost the plot.
    I once recommend Adobe to the Department of Justice ... in my capacity of "expert" I wouldn't recommend them now.
    CNET don't be lazy with reviews.

    Reply to this review

    Was this review helpful? (0) (0)

  • 1.0 stars

    "Crashes Constantly"

    April 5, 2014  |   By ChuckCa

    Version: Adobe Reader XI 11.0.06

    Pros

    nada. can hardly use it right now.

    Cons

    I use the pro version, previous version was great. This release is incredibly unstable. It crashes constantly! I search documents frequently, which will cause it to crash at least 50% of the time. Support from Adobe is nonexistent.
    Stay away.

    Reply to this review

    Was this review helpful? (0) (0)

  • 1.0 stars

    "Ridiculous Product"

    March 3, 2014  |   By OkavangoKat

    Version: Adobe Reader XI 11.0.06

    Pros

    Adobe worked fine for me until the update to XI came along that I never asked for.

    Cons

    FORGET support for this product, you will get none. Users in the forum are rude and not very bright. I thought I was speaking to a technician and asked that they give me a call and basically got told off. They said what do you want from a free product??

    Summary

    Look ADOBE - f you're going to provide a product, you should provide some sort of support plain and simple. The way I was treated makes me NEVER want to buy an Adobe product, EVER. There isn't even a way to e-mail you with issues. That's just ridiculous. Also, how about moderating the way your "super users" are talking to people in your forums??

    Reply to this review Read reply (1)

    Was this review helpful? (1) (0)

  • 1.0 stars

    "Only got half a star, since it is the minimum."

    February 26, 2014  |   By GameZombie

    Version: Adobe Reader XI 11.0.06

    Pros

    Regular contact with my mom.

    Cons

    All the contact ever is about is yet another message, error, update, failure or crash of Adobe Reader. Would have preferred to talk about something useful.

    Using this software is the same thing as using a helicopter to go from your living room to your toilet. Yes, eventually you will get there but on your way you have basically destroyed your hallway and neutered your pet.

    Summary

    Don't install unless you love to have something nagging at you, every computer session you will have until eternity.

    Reply to this review

    Was this review helpful? (1) (0)

  • 1.0 stars

    "Barely usable"

    February 19, 2014  |   By corsair9

    Version: Adobe Reader XI 11.0.06

    Pros

    Not really any

    Cons

    I have to mirror *stephenlikesto* comments above. Adobe keeps running their product down with each upgrade. I am working with a 580 page book published in 1884. I worked for a week from the previous 'Reader', I guess Reader X. After upgrading to Win 7 I downloaded Reader XI. Before it took perhaps half a minute for the pdf file to load and then I could scroll all the way through it to the page I wanted. With the new Reader it takes minutes for the file to load, and then as I scroll through it I have to wait again for that page to load - perhaps a few more minutes. Then if I swipe a paragraph to copy and save in a word processor doc it pastes as a column, one word per line: disasterous! I have to do a screen capture and OCR the image - a poor use of my time. Originally the pages of this old book appeared yellowish as one would expect; with Reader XI it is black and white and reads poorly, the text faint at points.

    Summary

    I have asked my tech to find a substitute for Adobe Reader XI; also, when I tried to download Adobe Flash Player for my Win 7 it fails. It would seem Adobe is anxious to become incidental and fade from existence in the digital age.
    Good riddance, I guess.

    Reply to this review

    Was this review helpful? (1) (1)

  • 1.0 stars

    "Sorry I upgraded my Mac Adobe Acrobat X to XI."

    February 4, 2014  |   By Zoonotics

    Version: Adobe Reader XI 11.0.06

    Pros

    Like version X for my needs - making pdf files from scanner, web site, word documents.

    Cons

    UNBELIEVABLY PRIMITIVE text, notes, etc graphics. I get angrier by the minute trying to add anything to a page or change what I have already added. Is this the Adobe that makes Photoshop? Trying to add text or notes, etc. reminds me of Windows 3.0 software.

    Summary

    I have been using Acrobat Pro since Windows version 4.
    DON'T WASTE YOUR MONEY if you want to do any changes to a page.

    Updated on Feb 4, 2014

    MY comments are for Adobe Acrobat Pro XI for Mac, NOT the reader.

    Reply to this review

    Was this review helpful? (1) (0)

  • 1.0 stars

    "Has become unusable"

    January 18, 2014  |   By stephenlikesto

    Version: Adobe Reader XI 11.0.06

    Pros

    None anymore

    Cons

    I only ever used this to read documents and copy selected texts or URLs and this functionality has been disabled.

    Adobe products are constantly updating themselves.

    Summary

    Time to uninstall Adobe reader and a reminder to never use Adobe products where there is an alternative.

    Get yourself hated Adobe and for what? What possible benefit can you get from disabling the only thing that made it worth downloading this product for?

    Reply to this review

    Was this review helpful? (1) (0)

  • 1.0 stars

    "Horrible I Can't Use It"

    December 22, 2013  |   By Sampson5115

    Version: Adobe Reader XI 11.0.04

    Pros

    Nothing the thing doesn't work anymore.

    Cons

    I received an update and it won't work anymore.
    Customer service refuses to call me.
    They send me an e-mail every 3-4 days with a solution that does not work.

    Summary

    My reader was working great. Then one day get a notice it's been updated. I haven't been able to open it since. I'm not the only one. I've seen many with this problem. I'm computer savvy and I have tried every fix out there, plus the ones they have sent me that do not work. I can't use it anymore. I have to switch to a new pdf reader.

    Reply to this review

    Was this review helpful? (0) (0)

  • 4.0 stars

    "Excellent program."

    December 11, 2013  |   By weegee2899

    Version: Adobe Reader XI 11.0.04

    Pros

    This is very easy to use for saving web pages as pdf files. Very user friendly.

    Cons

    The scroll bar is very laggy on my computer.

    Summary

    Overall this is a great freeware tool.

    Reply to this review

    Was this review helpful? (0) (1)

  • 1.0 stars

    "Unstable when making changes"

    October 22, 2013  |   By dpsidf93

    Version: Adobe Reader XI 11.0.04

    Pros

    Not any I can think of.

    Cons

    Unstable when opening larger files. Even when the options are set to open the entire file, a file will crash when mid to extensive comments are added. If the file is not saved quickly enough, changes will be lost as the entire file will not stay loaded.

    Summary

    There are much more stable options available. It is a shame that Adobe cannot get their act together with the most popular product.

    Reply to this review

    Was this review helpful? (0) (0)

Results 1-10 of 1252

Add Your Review

Log in or create an account to post a review.
You are logged in as . Please submit your review for Adobe Reader XI 11.0.08
Add Your Review

The posting of advertisements, profanity, or personal attacks is prohibited.
Click here to review our site terms of use.

Submit your reply

Submit

The posting of advertisements, profanity, or personal attacks is prohibited.
Click here to review our site terms of use.

cancel

E-mail this review

Submit cancel

Report offensive content

If you believe this comment is offensive or violates the CNET's Site Terms of Use, you can report it below (this will not automatically remove the comment). Once reported, our staff will be notified and the comment will be reviewed.

Select type of offense:

Offensive: Sexually explicit or offensive language
Spam: Advertisements or commercial links
Disruptive posting: Flaming or offending other users
Illegal activities: Promote cracked software, or other illegal content
Submit cancel

You must be 13 years of age or older to submit personal information to CNET Networks. In compliance with the Children's Online Privacy Protection Act of 1998, CNET Networks does not accept name and e-mail address information from users who are under 13 years of age.

All submitted ratings and written comments become the sole property of CNET Networks, Inc. (CNET) and may be used at CNET Networks' sole discretion. Ratings and written comments are generally posted within two to four business days in batch groups, not in real time. However, CNET Networks reserves the right to remove or refuse to post any submission for any reason. You acknowledge that you, not CNET Networks, are responsible for the contents of your submission.

CNET Networks is not responsible for the content of the publisher's descriptions or user reviews on this site. We encourage you to determine whether this product or your intended use is legal. We do not encourage or condone the use of any software in violation of applicable laws. CNET Download.com does not sell, resell, or license any of the products listed on the site. We cannot be held liable for issues that arise from the download or use of these products.

Error

close

ERROR MESSAGE

If you think this is an error, please contact CNET TechTracker Support for further assistance.

Ok

Running Request

close

loading

Smart Install Software

close

CNET TechTracker will now automatically install software without requiring further action by you. (Note: This feature automatically accepts associated EULAs and third party applications on your behalf.)

You have selected the following software to Smart Install:

CNET TechTracker will attempt to install this software without interrupting you again. If an application requires manual installation, CNET TechTracker will download the installer and prompt you to take further action.

Proceed with Smart Install?

Confirm Standard Install Cancel