Act User Reviews

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out of 47 user reviews

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Results 31-40 of 46

  • 1.0 stars

    "Slow, Slow, Slow & Doesn't Play Well w/ Others!!!!"

    September 27, 2004  |  

    Version: Act 7.0.399

    Summary

    I have been using ACT since the very first version and have been increasingly disappointed with the product with every new version after 3.0. This version is the slowest software I have ever seen. It takes less time to download searched for web pages on the Act web site than to pull up the lookup form in Act 7. The product caused Outlook to crash until the Outlook software automatically disabled the ACT extensions. There is no support for these issues in the manuals, help screens or web site. What a shame, the new features if they worked would have made this an upgrade worth having.

    Save your time, this product isn't worth it.

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  • 1.0 stars

    "Atrocious Product"

    September 26, 2004  |  

    Version: Act 7.0.399

    Summary

    I am completely new to CRM. In starting a new company I downloaded the trial version of ACT and immediately began customizing the company templates. This alone indicated many many obvious software hiccups.
    Besides that the program is dog slow.
    Salesforce is a bit pricey for me since I don't have any customers yet. I'll look into other solutions.
    send advice to: mellamolinc@yahoo.com

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  • 1.0 stars

    "Crushed in Arizona. Sent it back."

    September 22, 2004  |  

    Version: Act 7.0.399

    Summary

    As a certified ACT! Fanatic I was utterly disappointed in the software. Great feature concept but very slow, very buggy, locked up the system...a complete waste of time. Little and poor support from Best Software (actually the worst software I've seen in a long time).

    The ACT consultant we reviewed this was similarly disappointed and implied that this software was beyond repair.

    We sent it back and are looking at other alternatives for upgrade in the next year or so.

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  • 1.0 stars

    "ACT 2005 disappointing"

    September 17, 2004  |  

    Version: Act 7.0.399

    Summary

    I,too, am disappointed to see ACT2005(v.7) not operate better. It slowed down my notebook temendously plus now I have no 2-way sync with Palm or Blackberry. The interface with Outlook slowed down so much that I was able to go get a cup of coffee before the screens came back up. As a long time customer, I find it hard to understand why they would rush this product to market without extensive market research. Bad job! Guess I have to go back to ACT version 6 but hate to do that!

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  • 5.0 stars

    "Much better than ACT! 6"

    September 16, 2004  |  

    Version: Act 7.0.399

    Summary

    Not sure what the others are talking about here. I have a 40,000 contact database that runs at least twice as fast than ACT! 6. It hasn't crashed on me once! ACT! 6 would crash at least twice a day on me. The speed and stability are great. This is the best upgrade I have done in a long time.

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  • 5.0 stars

    "Can't go wrong!"

    September 15, 2004  |  

    Version: Act 7.0.399

    Summary

    this is the easiest to use contact manager I've tried. I used to only use Palm, now I can use ACT! as my central database. Now I don't have to try to find specific notes on a clietn in my stack of notebooks. Everything's all in one place.

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  • 1.0 stars

    "Drastic changes and drastically slow"

    September 14, 2004  |  

    Version: Act 7.0.399

    Summary

    I've been using Act since 3.0 and upgraded everytime a new version came out. I even worked thru the bugs and problems when 6.0 was released. (Remember, no Internet Links). Anyway, I downloaded Act 2005 as soon as it became available. I had a lot of problems just installing the program. I had to search the knowledge base to find a solution. After I got it installed, it took a long time to load the program. The user interface (the contact screen) gradually comes into view. The field borders appear first, then after a few seconds, the rest of the screen appears. The program is buggy and extremely slow. You'll also have a lot of work to do if you've created many user defined fields. None of them will appear until you insert them using the design layout. All the phone numbers are incorrectly formatted, but that can be easily corrected. But that's not the point. They should be formatted correctly. How can a company miss something that simple and easy to detect. It makes you wonder what other things they've missed. My main complaint was with performance and the occasion illegal operation. Sometimes when I have a customer on the phone, I need quick access to information in Act. I can't make them wait for 30 or 40 seconds while my program loads. I asked for a refund after trying it for a week. They give you 30 days. If you HAVE to see it for yourself, download the free 30-day trial.

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  • 1.0 stars

    "Slow, unstable"

    September 12, 2004  |  

    Version: Act 7.0.399

    Summary

    I was really looking forward to this version of ACT!. I am an ACT! user for several years, everytime I try to switch to Outlook, I find ACT! is a better tool for tracking contact notes. ACT! 2005 is very slow compared to 6.0. The .Net features added to my computer have made other apps slower and unstable. Now Outlook is performing erradically and shutting down.
    I'm very disappointed with this product and had such high hopes. Hopefully reviews like this will warn others. Best must do a better job or this product has run it's course.

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  • 1.0 stars

    "Stick with ACT! 6.0"

    September 10, 2004  |  

    Version: Act 7.0.399

    Summary

    I wish i had read this website before buying the latest version of act! I'm either going back to act 6.0 or going with outlook contact manager or gold mine. many of the features of act 6.0 are gone. i used to be able to print several envelopes for contacts at once; now i have to print 1 at a time and must change format each time. I used to be able to search by keyword and once found go to that note. now it shows only the first line of the note & you cannot go to the note. I used to be able to change contact information to Cap only format for downloaded when all caps format. now i can not make this change. YUK they really messed this one up

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  • 1.0 stars

    "A 5 year wait for this....?"

    September 7, 2004  |  

    Version: Act 7.0.399

    Summary

    Pretty much the same from the user's viewpoint, although they finally upgraded the database so that synchronization should be better. But: still no real mass maintenance to speak of, slow, no significant upgrades to user functionality or interface, some important old functions missing, finding and maintaining history records a nightmare, integration with Outlook poor, integration with Pocket PC really bad. Perhaps they are angling for a Microsoft buyout. Give it a pass for now.

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Results 31-40 of 46

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