Acronis True Image Home 2012

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  • 1.0 stars

    "Acronis software fails + support refuses to help."

    February 16, 2012  |   By atakar_1

    Pros

    not much. Did not get any part of it working due to internal api errors and no support

    Cons

    We switched from our current backup provider mainly because of lack of service and seeing the many positive reviews on Internet we hoped Acronis would be better. Unfortunately, we were wrong, and so were the reviews we found on the internet. Software not functional + no support (only pay per incident with very slow support). The software was installed on a basic, completely updated windows xp system and gives an internal error that can not be found in the KB, new install = no effect, error for all types of backup (0x001703E9). We have never generated a successfully backup until this day. Naturally, we will not pay extra for service if a product has never worked and generates internal errors, not to mention functions extremely slow. 149 euros gone... DO NOT BUY THIS. Livedrive.com / LiveSchijf.nl is MUCH better and the support is included and very good.

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1 reply to this review

  • Reply by user2892 on March 18, 2012

    Well at least there's "consistency" in the recent Home versions?

    I've found over a 5 year period, reliability with imaging and restoring XP using Acronis 9.0.2337, and with Acronis 10.0.4942.

    Thankfully I didn't need to upgrade after that, as can't chance using newer operating systems and software with my business. Hope this helps.

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