Acronis True Image 2015 User Reviews

CNET Editors' Rating 4.5 stars

Outstanding

Average User Rating stars

out of 738 user reviews

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  • 5.0 stars

    "True Image is a Great work of Acronis Team"

    August 11, 2006  |   By LilySonic

    Version: Acronis True Image 2015 9

    Pros

    I really like this software!

    Today I was trying to recover a Win98 machine which didn't recognize its CD Rom in the BIOS or Device Manager, but True Image has enabled me to "pull a rabbit out of the hat" by making recovery diskettes from the True Image windows interface.

    Everything's back as it was.

    Moreover, I have purchased all of Acronis products and am extremely satisfied with them. The latest True Image with bootable agent is fantastic. It's taken hours off

    what used to be a painful reimage over changed hardware.

    Cons

    hmmmm

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  • 5.0 stars

    "Very flexible and stable backup solution + fully functional trial version"

    August 11, 2006  |   By Tatoshe

    Version: Acronis True Image 2015 9

    Pros

    Well, I have six days left on the evaluation. I am getting to like this product a lot. I really appreciate how they let you use it completely. There are no "nag" screens and no menus greyed out with a note that I am too cheap to pay up so I can't use the feature. I should be ordering True Image in the next day or two.

    True Image allows you to create incremental and differential backups in addition to full backups. It allows you to vary periodicity and reccurence of your image archives. Thus, I am still planning the backup strategy.

    Cons

    Still have not found any

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  • 1.0 stars

    "Failed to register, so wouldn't install"

    August 7, 2006  |   By ThinkingFish

    Version: Acronis True Image 2015 9

    Pros

    Wouldn't know.

    Cons

    You have to register this software before you can install it, and registration failed. I then went to the Acronis website, registered there, and awaited instructions via email. By the next day, the instructions had not arrived, and I still couldn't register when trying to install. It appears they have a registration server that they don't run very well.

    IMHO, registration should not be required unless you are buying the product. Given that it is required, then Acronis should do better with their server, or at least allow the software to install when registraion fails.

    Based on this experience, which shows a poor combination of policy and implementation, I don't have much confidence in Acronis. I'm moving on.

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  • 1.0 stars

    "Don't Believe the HYPE!!!"

    July 20, 2006  |   By buonin

    Version: Acronis True Image 2015 9

    Pros

    I liked all that I had read about it, but was thouroughly disappointed with it's performance.

    Cons

    While it was simple to make an image of my system, it didn't work when I tried to restore the image. All the program told me was that the operation completed with errors. That's it. No details as to why. So one would assume that their personal data and programs are safely backedup, until they try to restore their system after a virus attack. When I contacted customer support via e-mail (the only free way to communicate w/ customer support, you must pay for phone support even though the sofware is $50) it took them almost three (3) days to reply to a simple e-mail and then the suggestions they gave me didn't even work. In sum, I am a computer science major and find this to be the only software utility that I have encountered to date that I cannot make work and which lacks sufficient or prompt customer support. It's experiences like this that lead me to understand why so many users would rather copy software or download cracks, rather than do the right thing. I cannot tell you why so many reviewers have commented positively about Acronis True Image Home 9.0. I almost believe that they are posted by the staff at Acronis to boost sales. Finally, you cannot even reister the software with the program. You must register on their web site. Only then will you find out if you actually have the latest version of the software and then download it. It's a waste of $50. Save your money, try Norton Ghost, or just backup your personal data with an external hard drive or burn it to DVDs.

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  • 5.0 stars

    "Its a good soft"

    July 15, 2006  |   By zznhtx

    Version: Acronis True Image 2015 9

    Pros

    I like it!!!

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  • 3.0 stars

    "speed and max compression"

    July 5, 2006  |   By ebaxp

    Version: Acronis True Image 2015 9

    Pros

    Wide Options

    Cons

    hello Peoples i know this program has high rating but my threshhold is different due to the old "Drive Image 2002" to me there are three basic things

    1) how much it can MAXIMUM compress the image file ?

    2) How much times it takes to to create an image (with max compression)?

    3)how much time it takes to restore.

    the only reason of moving from "Disk image 2002" to Acronis 9.0 is That Drive image 2002 does not support NTFS other wise i should not have bothered.

    Acronis fail to compete drive image 2002 because it takes too much time still image is bigger than drive image 2002. whats the problem ? whats the solution have you tried "drive image" ?

    Thanks for comments in advance!

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  • 5.0 stars

    "WOW!!!"

    June 30, 2006  |   By thicks70

    Version: Acronis True Image 2015 9

    Pros

    As an "old school" Ghost user, I didn't think anything would come close, but I was wrong. The GUI was easy and simple, and the wizard was the bomb! Acronis is the pot of gold at the end of the rainbow!

    Cons

    What's not to like?

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  • 5.0 stars

    "Amazed with ATI9"

    June 21, 2006  |   By Churabra

    Version: Acronis True Image 2015 9

    Pros

    This is an absolutely incredible product. I've been a Gh**t user for well over a dozen years. Long, long before Roxio and Symantec bought it. My original was on a 5.25" DOS floppy.

    After 5 minutes with the TI-9 evaluation version, my Gh**t days are done. TI-9 does everything I've dreamed I wanted to do with this type of product . . . and I'm a hard-sell.

    I've always understood that you simply could NOT backup Windows while running due to open files. Hence it was mandatory to image only while in DOS. However, somehow TI-9 seems to do it just fine. I don't understand it, but I like it!

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  • 3.0 stars

    "NTFS Support Not held through out the design of the product!"

    June 14, 2006  |   By danielos2

    Version: Acronis True Image 2015 9

    Pros

    Pros are that it is a good file backup program, and it is a good restore program has better tools then Windows XP restore. Ease of use, more power, Somewhat!!

    Cons

    What I do not like is that it does not carry its support for NTFS file system in its design throughout, if you have a system failure and can not bootup and have to bootup from a disk and have a need to restore your system,Acronis True Image 9 changes your partition to Fat32, Fat12, FatExt1, and so on, so that when you try to bootup your restored backup, it is corrupted and zonked. But at least you have your files you say, but hay, I had them to begin with befor going threw all the hoops.... I was not happy with this product, they should have made it with NTFS support for access to your drives and your backups that you make with thier product on your system, for what it does not do, I will save my $49.00 and be happy with my Windows version of Restore and Backup as either they do the same in the long run that I need, when my system is down and nothing lets it bootup, or repair just reinstall again, or use somthing that supports NTFS file system for access. Daniel

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  • 5.0 stars

    "Prefer the software that really works and supported!"

    June 9, 2006  |   By Herundy

    Version: Acronis True Image 2015 9

    Pros

    After checking several programs, I decided to try Acronis True Image 9.0 Home. With a lot of fear and trepidation I ran the program and backed up the C drive. The clear interface (one of the things that attracted me to the program over the competition) made it simple to select the source and destination drives, set all the options I wanted. The program worked perfectly and in a few minutes I had a backup file of my C drive on my D partition.

    No matter what irregularity I encountered with Acronis True Image or what question I had, Acronis support team was able to address it immediately, and most importantly, successfully. Having dealt with a number of software firms, I can say with some certainty that this exceptional level of customer support is by no means an industry norm. No other firm I've dealt with has ever had a staff so concerned that their product works flawlessly in the customer's system.

    They maintained their composure, didn’t make any nonsensical recommendations such as replacing my hard drives (as Symantec exclusive support did) and were civil.

    A company is only as good as the people who represent it to the customer.

    They should be commended both for their exceptional technical abilities and their intensive focus on customer satisfaction.

    Both the quality of Acronis products and, in particular, the quality of the support team are major factors in my decision to purchase more of Acronis product line.

    Cons

    There were several misunderstandings that have been clearly explained and solved by Acronis Support Team.

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