AVG PC TuneUp User Reviews

CNET Editors' Rating 4.0 stars

Excellent

Average User Rating stars

out of 78 user reviews

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Results 11-20 of 78

  • 1.0 stars

    "Bait and switch with no customer support"

    March 2, 2014  |   By MrNeutron777

    Version: AVG PC TuneUp

    Pros

    Purchase from this company if like to be the victim of bait and switch scams and enjoy getting the the runaround when you try to get customer service.

    Cons

    E-mail advertising is a bait and switch scam.

    Impossible to contact customer support.

    Summary

    I have used AVG anti-virus for several years without incident. Yesterday I got an e-mail from AVG advertising PC Tuneup for $23.32. A link in the e-mail took me to the site where the price was $26.65.

    I tried to resolve the issue by:
    1) submitting a question online to "Julia" - no results
    2) online chat - no operators available
    3) calling the support number - recording directs me to the website
    4) replying to the e-mail - e-mail failed

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  • 5.0 stars

    "Incredibly powerful utility if you read descriptions"

    February 23, 2014  |   By bodach37

    Version: AVG PC TuneUp 14.0.1001.295

    Pros

    Optimization of start up and network/internet connection is unparalleled. Suggested parameters in connection are absolutely perfect. Start up time is now 75% faster. Used this on a cluttered computer, and was amazed at this application's capability

    1-click maintenance, per your own set standards and variables, is very quick, easy, and effective.

    Unused program targeting adds a new layer of protection regarding ad-ware you don't need, even if you don't realize you have it. The way AVG handles it's recommendations are via the community which rates these programs in a 5 star system. Basically, you'll know when a program is simply clutter.

    Shows you all the security issues you may have missed, or have not thought about. Explains them properly, and/or guides you to resources for more depth.

    Junk clean up is as effective as the most proven applications on the market today and adds a way to bring Windows' window dressing down to a complete minimum, if needed, to increase performance.

    Cons

    Does not indicate how powerful it is to the uninformed. This is not a "run of the mill tweaker". This actually can do the job. And from some of the reviews I'm seeing here, many did not anticipate it's power. "With great power comes great responsibility." AVG should pronounce this sentiment a bit more blatancy. READ THE DESCRIPTIONS of the changes it recommends. For instance, you can get rid of indexing, and render your start button search box essentially useless. Not every suggested resource minimization is a box you should just check off, nonchalantly. READ.

    Summary

    An incredibly powerful application to fix problems that can manually be fixed. The beauty of AVG Tuneup is that it finds those problems and presents you with the issue. So long as you don't just "fix" everything you're presented with like a kid in a candy store, you will likely find a fantastic performance increase in your computer. This program seats responsibility on the user, and gives them the key. Use it wisely. All descriptions are essentially in laymen terminology.

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  • 1.0 stars

    "DO NOT USE !!!"

    February 10, 2014  |   By Lord_FuzzyWhiskers

    Version: AVG PC TuneUp

    Pros

    None, not a single good point

    Cons

    Destroyed my Desktop, Made my 2nd HDD undetectable by (even when it was tried on another machine !)

    Summary

    AVG Tech Support - forget it !
    They haven't a clue !

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  • 1.0 stars

    "Costly experience using this product!!!"

    February 3, 2014  |   By TAZZiiee

    Version: AVG PC TuneUp

    Pros

    did not find any pros

    Cons

    the product; deleted things without my knowledge; it altered programs; it blocked things all without my knowledge.. the worst was it stopped System Restore from working period and deleted all my restore points.. Several programs were missing key files so stopped running.

    Summary

    this product messed up my computer so badly I had to take it in for repairs... costly repairs!!! Sorry I ever trusted it!! And I did not just use the free version I actually paid for this piece of crap!

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  • 1.0 stars

    "WOULDN'T EVEN GIVE THIS 1 STAR! WASTE OF TIME AND MONEY"

    January 22, 2014  |   By cindyt841

    Version: AVG PC TuneUp

    Pros

    THERE ARE NO PROS

    Cons

    Slowed my computer down tremendously and screwed with my Windows Search Engine

    Summary

    DO NOT USE THIS PRODUCT!

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  • 2.0 stars

    "Decent, but overpriced for basic tools"

    January 21, 2014  |   By BrianTheRight

    Version: AVG PC TuneUp 14.0.1001.204

    Pros

    It seems to have sped up my system; however, any of the tools are already in Windows and just made to look better or able to be run during computer operation as opposed at start up, like CHKDSK.

    Cons

    Overpriced for what you get. A $40.00 subscription for a year is way overpriced for what you get. I could see a one-time fee of maybe $20.00.

    Summary

    I recommend that AVG keep of their work and look at their pricing structure. If they put the price at 15 to 20 dollars and then it would be a great alternative to CC cleaner or another PC speed-up tool.

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  • 4.0 stars

    "A reasonable/critical review for you poor souls."

    January 13, 2014  |   By lord_drakle

    Version: AVG PC TuneUp 14.0.1001.204

    Pros

    It does the job
    Made my 2008 laptop capable of running some 2012-2014 games on medium to minimal graphics.
    Conveniently and easily cleared unused space
    Can be used to conserve energy OR improve performance to the max potential of your laptop/PC
    Easy de-frags
    Helps you prioritize certain programs, startup and/or hardware
    Allows tune-ups on more than one device per subscription

    Cons

    Not the easiest to navigate
    Repetitive/Redundant options menu (it only displays what was already on screen or obvious)
    The automatic prioritizing/deprioritizing of programs and startups is lousy and doesn't know how to tell which program you need your RAM and Bandwidth allocated too.
    Makes no difference to performance on macs.

    Summary

    Somewhat user friendly. Good price. Easy to use. I would definitely recommend this software for entry-level, office, old or low-end PC's. It worked very well for my 2008 HP laptop. I can efficiently use my programs and internet with little to no trouble, and couldn't previous to the purchase.

    DO NOT BUY FOR A MAC AS IT WILL DO NOTHING.

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  • 1.0 stars

    "BAD! BAD! BAD! STAY AWAY FROM THIS PRODUCT!"

    January 9, 2014  |   By HoneyKira

    Version: AVG PC TuneUp

    Pros

    Absolutely none!

    Cons

    This useless piece of crap has worsened my computer's performance which operates slower than ever before! When I'm on the internet, I have to wait L-O-N-G-E-R for pages to load and then I have to wait even more for the hourglass icon next to my cursor to disappear so that I can start to use it! I'm constantly clicking at things with my cursor and nothing happens! What a waste of my time!

    Summary

    I purchased this program along with the AVG Anti-Virus software and both products are a BIG waste of money! DON'T WASTE YOUR MONEY ON ANY AVG PRODUCTS!!! And AVG's support is non-existent!

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  • 1.0 stars

    "Do NOT use!"

    January 5, 2014  |   By trx_trier

    Version: AVG PC TuneUp

    Pros

    None that I can suggest! If I could give zero stars I would!

    Cons

    Wrecked my laptop - looped re-boot. Complete re-install by PC Repair company required!

    Summary

    Like the other bad reviews above (which I didn't see until after the event!), this piece of rubbish wrecked my machine. I installed it, and like others, on re-boot it stalled on the scan. I eventually got re-booted by really quickly clicking the F-key (a very very brief flash of a message comes up at the start telling you that you can skip the scan by clicking the F-key, F1 I think!).
    I then tried to uninstall the program....and it wouldn't!! I eventually got onto AVG Helpline/online chat, who tried to help. They wanted to remotely access my laptop (which I wouldn't allow - I don't trust someone wanting to do this unless I know them well!!). They then sent me a like to a Removal Tool, which initially also wouldn't work. Then for no reason it did start to work and went for an auto re-boot.....disaster!! My laptop went into a constant re-boot cycle and would not start - I kept getting the 'new' windows 8 blue screen saying that there was a problem and would have to re-boot....and it did, again, and again.....infinite loop....boot, blue screen, re-boot.
    Luckily I have an iPad and got back onto AVG support online. They had no idea how to help - they kept on about Safe Mode, which is not as simple as pressing F7 anymore. They wouldn't listen when I said that the boot never got as far as a sign in for safe mode under the new Windows 8. They kept sending suggestions that were simply 'cut&paste' from some internet search they had done.
    I was eventually told that they would have to pass it on to their Research Team who would email me....no other solution was given, and they basically cut off the online support chat (I kept a copy of it!). I was left without a laptop for my work! I emailed AVG right after this to complain and they were of no help when they eventually replied to the email, blaming Windows 8 - when it was their Removal Tool that had done the damage. I ended up having to get my PC Repair store to re-install everything on my laptop. Luckily they could retrieve most of my data.
    I emailed AVG again to say that they would have to pay for the repair and also demanded some sort of compensation for loss of work.
    I have heard nothing from them.
    I would have been a great promoter of AVG, and I am also a paying customer, having AVG full Internet Security....however, not any more! I will not be paying ever again for an AVG product, nor will I be recommending it to anyone. It is such a pity that a once great company like AVG can let their name be attached to such a program, and then basically ignore a customer!!

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  • 5.0 stars

    "enthusiastic thumbs up"

    December 17, 2013  |   By bozoniusmaximus

    Version: AVG PC TuneUp 14.0.1001.204

    Pros

    does everything they claim it does,in my experience i saw an improvement of at least 3 times as quick to start up

    Cons

    was very time consuming both to download and to run

    Summary

    this program came very highly recommended to me by two different I.T. professionals,we have 3 computers,and all were restored to brand new speed and ease of use by this software. we have tried two other brands which were marginal. at best. i dont know what some of these haters to their computers before using this software, but our result was just great!

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Results 11-20 of 78

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