AVG PC TuneUp 2015 User Reviews

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  • 1.0 stars

    "Do NOT use!"

    January 5, 2014  |   By trx_trier

    Version: AVG PC TuneUp 2015

    Pros

    None that I can suggest! If I could give zero stars I would!

    Cons

    Wrecked my laptop - looped re-boot. Complete re-install by PC Repair company required!

    Summary

    Like the other bad reviews above (which I didn't see until after the event!), this piece of rubbish wrecked my machine. I installed it, and like others, on re-boot it stalled on the scan. I eventually got re-booted by really quickly clicking the F-key (a very very brief flash of a message comes up at the start telling you that you can skip the scan by clicking the F-key, F1 I think!).
    I then tried to uninstall the program....and it wouldn't!! I eventually got onto AVG Helpline/online chat, who tried to help. They wanted to remotely access my laptop (which I wouldn't allow - I don't trust someone wanting to do this unless I know them well!!). They then sent me a like to a Removal Tool, which initially also wouldn't work. Then for no reason it did start to work and went for an auto re-boot.....disaster!! My laptop went into a constant re-boot cycle and would not start - I kept getting the 'new' windows 8 blue screen saying that there was a problem and would have to re-boot....and it did, again, and again.....infinite loop....boot, blue screen, re-boot.
    Luckily I have an iPad and got back onto AVG support online. They had no idea how to help - they kept on about Safe Mode, which is not as simple as pressing F7 anymore. They wouldn't listen when I said that the boot never got as far as a sign in for safe mode under the new Windows 8. They kept sending suggestions that were simply 'cut&paste' from some internet search they had done.
    I was eventually told that they would have to pass it on to their Research Team who would email me....no other solution was given, and they basically cut off the online support chat (I kept a copy of it!). I was left without a laptop for my work! I emailed AVG right after this to complain and they were of no help when they eventually replied to the email, blaming Windows 8 - when it was their Removal Tool that had done the damage. I ended up having to get my PC Repair store to re-install everything on my laptop. Luckily they could retrieve most of my data.
    I emailed AVG again to say that they would have to pay for the repair and also demanded some sort of compensation for loss of work.
    I have heard nothing from them.
    I would have been a great promoter of AVG, and I am also a paying customer, having AVG full Internet Security....however, not any more! I will not be paying ever again for an AVG product, nor will I be recommending it to anyone. It is such a pity that a once great company like AVG can let their name be attached to such a program, and then basically ignore a customer!!

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  • 5.0 stars

    "enthusiastic thumbs up"

    December 17, 2013  |   By bozoniusmaximus

    Version: AVG PC TuneUp 2015 14.0.1001.204

    Pros

    does everything they claim it does,in my experience i saw an improvement of at least 3 times as quick to start up

    Cons

    was very time consuming both to download and to run

    Summary

    this program came very highly recommended to me by two different I.T. professionals,we have 3 computers,and all were restored to brand new speed and ease of use by this software. we have tried two other brands which were marginal. at best. i dont know what some of these haters to their computers before using this software, but our result was just great!

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  • 1.0 stars

    "AVG 2014 Tune Up Crash Master"

    December 5, 2013  |   By imagqust

    Version: AVG PC TuneUp 2015 14.0.1001.204

    Pros

    I'm not in a 'Pro" AVG mood right now.

    Cons

    This version has caused me crashing problems. At the moment I have installed, uninstalled, and re-installed to verify that AVG is in fact the problem. And it is. I haven't attempted to load many sites, since the first one I tried crashed. That was the live.com site. I did us IE to search for fixes with no problems, but that has been the extent of my research into this problem.
    The thing that really bothers me the most is the lack of fee free tech support for a newly purchased product.

    Summary

    I have used AVG products for some time, but this experience has moved me to the shopping mode.

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  • 1.0 stars

    "LOUSY, WASTE OF TIME N $.BETTER 1'S OUT THERE LK CCLNR."

    November 22, 2013  |   By roll616

    Version: AVG PC TuneUp 2015 14.0.1001.204

    Pros

    THEIR 2011 EDITION WAS FATASTIC BUT THEY NO LONGER LET YOU DECIDE EVEN AFTER BUYING IT W/IT'S "KEY" TO KEEP IT. tHEY NOW ONLY OFFER 2014 EDITION AND SOMETIMES THEIR "OLD" 2013 STILL. THATS ABOUT AS "PRO" I'LL GIVE THEM!THEY CAM IN AND TOOK OUT MY 2011 EDT. W/OUT MY OK EVEN AFTER I PAID 2 DWNLOAD IT. KINDA LIKE BUYING A 2011 FORD N THE DEALER TAKIN UR KEYS AND GIVN U A 2014 WHICH IS FULL OF PROBLEMS, JST PRETTY(IE, SKINS WISE).CC CLEANER WAS BETTER AND F R E E TOP TO BOTTOM.

    Cons

    THIS IS MY DESCRIPT. OF THE 2 0 1 1 EDITION:AFTER BUYING AND PAYING FOR 4 THAT EARLIER EDITION THAT UPDATED WEEKLY -BUT STILL WORKED EVEN W/OUT THAT-ALLOWED U TO ERASE TRACKS, DEFRAG, CLEAN DISKS, STOP/START INSTALLED PROGRMS, SCAN AND REMOVE OVERALL VARIOUSLY, ON N ON I COULD GO..THE 2013 N 2014, SLOWER, THEY TOOK OUT M A N Y OF THOSE THINGS I DESCRIBED AND ITS HARDER 2 UNDERSTAND ESP. 4 NOT SO COMPUTER SAVVY FOLK. TRY C C CLEANER AS IT IS FREE. ABSOLUTELY F R E E. I JST WOULDN'T RECOMMEND ANY1 2 A COMPANY THAT CONTINUALLY CHANGES 4 THE WORSE N ROBS PEOPLE OF THE PRODUCT THEY BOUGHT BY COMING IN2 UR COMPUTER AND SNATCHING OUT WHAT U EXPECT 2 BE THERE. LOOK UP AVG, THEY R CONSIDERED THE 1 OF THE LOWEST IN REVIEWS AS FAR AS PROGRMS 4 ANTIVIRUS/PCCLEANERS, ETC. IF THEY DID THAT 2 ME, WHAT ELSE R THEY DOING IN MY PC??HMM-I DONT TRUST THEM ANYMORE FOLKS N HOPE U THINK TWICE BE4 TRYING THEM. I KNW THIS IS THE "PRO" SECTION BUT I AM BUILDING UP 2 THS, THIER 2011 N PRIOR EDITIONS WERE GOOD.

    Summary

    I BOUGHT W/KEY 2011 EDT. TO BEGIN MY USE OF IT THAT YR.I'VE BEEN USING IT THRU THE BEGINNING OF'13 WHEN 1 DAY SUDDENLY AFTER I STARTED UP MY PC,IT/THEY ASKED IF I WANTED THE NEWER (I.E.,TO "UPDATE" AS USUAL)2014-EDT.I WOULD GET THESE QUESTIONS OFTEN AND REFUSE BUT SOMEHOW THEY STILL PROCEEDED IN2 MY PC THAT DAY N THEN MY PC FROOZE-ONLY FOR THEIR DOWNLOADING I HAD NO IDEA WAS GOING ON KEPT MOVING ALONG THOUGH.I MANAGED TO STOP IT SOMEHOW HALFWAY IN AND NOW SAW MY 2011 EDITION WHICH KEPT MY PC AT GREAT PACE SUDDENLY GONE, ICON(S) AND ALL. I INQUIRED TO THEM DIFFERENT WAYS AND SAID I WANTED MY 2011 EDITION BACK AND STILL HAD THE KEY #. THEY SAID IT WAS NO LONGER AVAILABLE.I UNFORTUNATELY BOUGHT IT BY DOWNLOADING IT SO I HAD NO CD TO REBOOT & REINSTALL. THEY SAID TRY THE 2014 EDITION FOR A FREE"FEW"DAYS AND THEN BASICALLY PAY UP FOR A NEW KEY(WHAT!!!)-THE 2014 SLOWED MY PC (WHICH IS OLDER THAN AVERAGE SO I NEED A CLEANER AND NOT ONE THAT SLOWS IT MORE),IT WAS HARDED TO UNDERSTAND AND DIDN'T HAVE THE OLD QUICK PLUSES THE OLDERVERSION HAD-BASICALLY IT SU*****...CCLEANER IS FREE AS STATED, EVEN 4 WINDOWS (AND MAC USERS I BELIEVE) AND DOES WAY MORE.(JUST BECAREFUL W/SOME OF ITS SETTINGS AS IT R E A L L Y CLEANS, JST SET 2 "BASICS", "UNCHECK" YOUR ESENTIAL PROGRAMS THAN DOWNLOAD, LIKE UR ANTI-VIRUS, ETC., OTHER-WISE IT'LL "CLEAN" THEM OUT 2-THAT THING IS LIKE A VACUUM ALL THE SETTINGS R RIGHT THERE IN ITS PANEL FOR U 2 TURN ON OR OFF-EASY. bUT A-V-G ROBBED ME OF A PROGRAM I PAID FOR 2 THEM FOR BY LITERALLY COMING INTO MY COMPUTER AND BASICALLY SAID, "HERE, WE'LL TAKE THAT OFF YOUR HANDS AND GIVE YOU THS CR** ..HOWEVER, NOW YOU'LL HAVE TO REPAY US AGAIN".UNBELIEVABLE. I REALLY NEEDED 2 LET PEOPLE KNW THIS N HOPE THEY THNK 2WCE BE4 ALLOWING THEM 2 DO THAT 2 CUSTOMERS W/OUT ME SAYING ANYTHING. HOW 2 WE GET COMPANIES LIKE THEM 2 DO OTHERWISE N RIGHT?-BY MAKING REVIEWS LIKE I AM DOING NOW. EXPOSE THEM. IF THIS WAS 2012 OR SOMETHING I PROBALLY WOULD'VE WRITTEN A GOOD REVIEW BUT AFTR SEEING THEM DO THAT 2 ME, A CONTINUAL AND UNCOMPLANING CUSTOMER(UNTIL THEN) AND EVEN AFTER CALLING/EMAILING THEM AND WRITTING THEM, THEY BASICALLY SAID SORRY SIR, CAN'T HELP U..THUS, I SAY 2 THEM, "NEITHER CAN I ANYMORE IN BUYING UR PRODUCTS AND SHARING GOOD REVIEWS W/OTHERS". "SORRY A-V-G!"

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  • 1.0 stars

    "Slowed computer significantly"

    November 9, 2013  |   By CNETreview123

    Version: AVG PC TuneUp 2015 14.0.1001.204

    Pros

    no pros to this product

    Cons

    AVG tune up caused me to delete numerous "unnecessary" files, after which I discovered that my computer was significantly slower.

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  • 4.0 stars

    "God given TuneUp"

    November 1, 2013  |   By AyaniELF

    Version: AVG PC TuneUp 2015 14.0.1001.204

    Pros

    *Faster Performance*

    Cons

    Not any that I know :/

    Summary

    I own a Vista, had this baby almost 5 years and after using this program, it's working like the day I first got it. I can't honestly be any happier ;__;

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  • 5.0 stars

    "Excellent program.It really works.My PC is working well"

    October 31, 2013  |   By prsonis

    Version: AVG PC TuneUp 2015 14.0.1001.204

    Pros

    good and downloadable

    Cons

    nothing much

    Summary

    overall very good

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  • 2.0 stars

    "Annoying "AVG System Status Check has stopped working"!"

    October 22, 2013  |   By just2have1

    Version: AVG PC TuneUp 2015 14.0.1001.174

    Pros

    This product seems to do everything promised ... at first...then

    Cons

    ... after a few days, a pop-up appears :"AVG System Status Check has stopped working". Initially a few times a day and now-- every few seconds. I've contacted AVG support who advised I uninstall and reinstall the software (which I've done twice). Nothing works and AVG will not acknowledge that this is a bug. Other users are beginning to report the same problem.

    Summary

    This annoying pop-up alone, makes an otherwise excellent product intolerable.I will be uninstalling the software for now until AVG updates PC Tune Up with a fix.

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  • 3.0 stars

    "Used it with no problem"

    October 7, 2013  |   By RyMarinoff

    Version: AVG PC TuneUp 2015

    Pros

    Appears to clean up a slow running system, makes it work okay.

    Cons

    Interferes with some program operations due to it's Live Optimization functionality.

    Summary

    As far as I can see so far, I have used this software on multiple computers. Every computer I have used it on so far has appeared to work more correctly after a full optimization (including registry cleaning, hard-drive cleaning and de-fragmentation). I have some concerns about the potential of this software being used as a spy-ware type software, but nothing but paranoia to back it up. Also, certain aspects of live optimization may act weird depending on the combination of advanced settings. Overall, though, my experience is more positive than negative.

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  • 5.0 stars

    "Excellent Program. I use it nearly daily."

    October 4, 2013  |   By hat48911

    Version: AVG PC TuneUp 2015 14.0.1001.174

    Pros

    Easy to use, removes junk files from my computer. Speeds up my computer. can be set up to run automatically.

    Cons

    This program does not have any con's

    Summary

    Great Product at a reasonable price

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Results 31-40 of 90

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