ARO 2011

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CNET Editors' Rating 4.5 stars

Outstanding

Average User Rating stars

out of 502 user reviews

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  • 1.0 stars

    "MISLEADING, extortionate bait and switch."

    February 20, 2011  |   By tsm70x7

    Pros

    It is not a trustworthy product.

    Cons

    The freeware user is stuck mid-program with a partially-repaired registry, and must pay for the software in order to complete the repair process.

    Summary

    THUMBS WAY DOWN on CNET and Aro for this extortionate bait-and-switch. CNET permits Aro to run an ad banner that is not clearly defined as such. It appears on the same download page for CNET's-5-star-approved Belarc freeware. Aro's download button was much more prominent than the Belarc download button. I selected it with the belief I was downloading the Belarc. Once on the Aro page, I still thought it was connected to Belarc, since it was free and was scanning the registry. Aro 2011 allegedly detected thousands of registry errors. It's "free" fix was for the first 100, after which a pop up occurs. At that point, the user is subject to extortion--buy the license and the remainder will be fixed. Who wants to risk the chance that the 100 "fixed" errors have compromised the system if the remainder are not also repaired? After reading others' reviews, I'm now wondering what I've done to my computer and if there is a way to undo it. This merits FTC intervention.

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    Was this review helpful? (33) (8)

3 replies to this review

  • Reply by TannerDog12 on May 15, 2011

    I agree 100%. Cnetshould be ashamed to be connected with this kind of software scam

  • Reply by Manix820 on March 29, 2011

    Perhaps you should be a little more thorough about reading what is on your screen when you 1) Click on download 2) Click on Save/Run 3) Go through the process of installing 4) Running the program after installed. Don't blame Cnet or ARO for your inability to pay attention.

    Since you obviously missed the terms of the free version, here it is:

    Price: Free to try (100-fix limit, only temporary Internet junk is cleaned); $29.95 to buy

    Next time, read the details before you download something with limitations and then complain about it.

  • Reply by stksav on March 6, 2011

    Hopefully, before downloading any new software, you create a restore point. Then do a system restore as soon as you smell a rat. If you didn't, find the most recent restore point prior to the download. That should take care of it. Of course if you restore to a point that is now weeks ago, you'll have a lot of recent automatic updates to re-install. Good luck and thanks for the review. I'll save myself the hassle.

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