AOL Desktop User Reviews
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"Won't help beginners; won't impress advanced users"
Version: AOL Desktop 9.7
Still very good IM client module
Gets in the way of modern, efficient, internet browsing
I have been trying this 'AOL Desktop 9.7' since it came out, and what I notice is that with today's fast,stream-lined internet browsing experience (Chrome, Firefox, and even IE) you don't need something that takes you back to bygone browsing days.This offering tries to offer a lot of things that don't have anything to do with web browsing in a huge, ugly,gaudy, ad-driven package.
In the old AOL days, this used to be focused towards e-mail and i-messaging, but now it has more focus on browsing, emailing, and instant messaging. I find this so called desktop to be cartoonish, gimmicky,slow and it sort of traps you in an old way of doing something that you can do much better today. Things have moved forward in turns of design, speed, and efficiency today.
If I am not mistaken, AOL is a division of TIMEWARNER CABLE.
One of the things that you will notice if you have timewarner internet service is how uninterested they are in e-mail,and browsing security. I would suspect the same with this AOL package.
Even all the borrowed tech used in the package (chromium tech, etc.) don't help at all because of the final results. It is slow locks up to often, navigation is horrible, and disconnects you if you are off it for a few minutes,etc...
This is basically addressed to people that were never able to give up the old cartoonish AOL offering.
The internet has moved foward...
Version: AOL Desktop 9.7
The beginning of changing to another email service that doesn't have so many technical issues.
I will loose the momentum of the people I stay in contact with via AOL. AOL has forced ads before reading news bits...As a result, no longer view their news or ad feeds. Unless you're a paid member, will not offer technical help.
Attempted to add the 9.7 desktop to my Win8 laptop and after 3 attempts does not have connectivity. In my Win 7 machine causes issues with my brouser. My technician reccommends I remove AOL all together as a result. This encounter is forcing me to initiate another email service, change my business cards, notifying friends, contacting business contacts, hoping that past contacts will still be able to find me.
"TYPICAL AOL, THEY SCREWED IT UP"
Version: AOL Desktop 9.7
I honestly can not think of any.
They have made significant changes to the original 9.7 Desktop yet maintained the same name, "9.7."
Their "help illustrations" do not match actual setting windows shown in the program, so are totally useless. The "disable browser tabs" is a great example plus apparently there is no way of disabling them in 9.7.
Since re-downloading the program, I have had more errors in the past month then since I first subscribed to AOL.
At present my download results are so poor I would not recommend it to my mother-in-law if she was still alive.
I subscribed to AOL within the first six months it was available in our area. That was at a time AOL distributed a CD offering 20 free hours to computer stores, book stores, etc., all connections were through the phone modem and they were so oversubscribed it may take you till tomorrow to get online. When you complained they would deduct a day from your monthly bill.
AOL has tried to keep up with the Jones improvements but have fallen behind the competition. Even with that in mind, I feel they still offer a great product, when and if it works.
AOL has been plagued with the same problem since they started; they're always trying to fix something that's not broke and in the process break it. Instead of trying to add this or modify that, it seems to me their concentration should be directed at making what they have available work.
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