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CNET Editors' Rating 3.5 stars

Very good

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  • 1.0 stars

    "Long time customer, never again"

    November 5, 2012  |   By utlawag

    Pros

    Ad Aware was once a great product but newest release is trash

    Cons

    Lavasoft partnered with Blekko which is a search engine, and unless you carefully opt out, you will be stuck with Blekko as a homepage on your browsers. Much like malware (which is the very reason I use Lavasoft's products) Blekko hides itself and is very time consuming to remove. It also continues to change homepage settings even after being uninstalled and requires further attention to the registry and browser settings to totally get rid of it. I have completely removed Ad Aware and will NEVER use or buy Lavasoft products in the future. Let this be a lesson about being careful who you partner with and what you allow them to do. A great product has been ruined in my opinion.

    Summary



    Updated on Feb 11, 2013

    Corina:

    Thanks for the suggestion, but that does NOT work. Once it has been installed with the Blekko box checked, there is no getting rid of it. I tried deleting adaware and blekko completely to no avial. I tried your suggestion and Blekko is still my default homepage. No matter how many times I change it in Explorer-Tools-Internet Options, it resets the next time I open IE. From a google search, this is a common problem with Blekko. Again, I wish Lavasoft would have been more cautious about who they partnered with.

    I readily admit that I SHOULD have opted out upon installation. I have trained myself to carefully scrutinize what I am downloading. Its just that I had downloaded prodocuts from Lavasoft so often in the past that I just blindly clicked "continue" without carefully reviewing. Definitely my fault, but I think Blekko is taking advantage of the goodwill Lavasoft/Adaware had built up with its customers to push its product on us (in my case I am now a FORMER customer).

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1 reply to this review

  • Reply by LavasoftSupport on November 6, 2012

    Dear utlawag,

    I am sorry you encountered these issues. You can install Ad-Aware without Blekko by simply running the installer again and choosing "custom" install please kindly uncheck the Blekko checkbox. To remove Blekko please do not change anything in the registry as it does not affect the registry you simply need to open your browser an change back your homepage and default browser.

    Kind regards,
    Corina - Lavasoft support

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