Malwarebytes Anti-Malware

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CNET Editors' Rating 4.5 stars

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out of 6,006 user reviews

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  • 3.0 stars

    "Great Community but little confidence in Malwarebytes"

    May 29, 2012  |   By PSSnyder

    Pros

    The best Malware removal tool available. The MalwareBytes support community provides expert malware removal services for free. If you have not used the best AV software and practised safe surfing techniques to prevent infections, MalwareBytes is your best chance for successful auto removal of malware.

    Cons

    After running MalwareBytes multiple times and getting a clean bill of health, and then operating machines offline, I have routinely had infections reappear. I feel confident that the expert volunteers who help when MalwareBytes fails are extraordinarily good at what they do, but I don't have any objective way of knowing if the person who helps me really knew how to remove all traces of the malware.

    Summary

    First, MalwareBytes is the best automated tool for removal of trojans and viruses. However having used it on several machines, I have had mixed success with an overall lack of confidence in positive results reported by the program. Admittedly I have used MalwareBytes on machines that people brought me which had 10 to 20+ reported "infections" so my experience is not with single infections caught early. I usually run MalwareBytes full scan and allow it to clean the machine. If it reports that the machine has been cleaned I use the computer off line for a few hours and then run MalwareBytes again. In about half the cases MalwareBytes reported the same infection again. I don't know if these are false positives triggered by code remnants, but if they are MalwareBytes should recognize them as false. Further scans with other products often confirm the remaining virus or trojan.
    MalwareBytes Community is quick to help you use professional tools to determine if an infection has been cleaned, and then to step you through manual cleaning of the machine. This is a remarkable, free, service offered by volunteers who really want to make sure that your computer is safe and secure. However the program itself does not give me any confidence that auto cleaning has worked and sometimes appears to allow the damage to continue, and I have no way of knowing if the volunteers applied all the necessary fixes to a machine.
    After a major infection, if there was any important info on a machine, I would wipe the disk clean and start over (plus run a scan after restoration in the event a virus was hidden in a prom, in the disk "spindle", etc.), and monitor my credit accounts very closely for the next year. The good news is that as Intel and the industry add sandbox like features to processors and operating systems the opportunities for infection will decrease.

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1 reply to this review

  • Reply by ElObomo on July 14, 2012

    Try Hitman Pro as a third opinion scanner. Dr. Web Curit works wonders, too,

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