Spybot - Search & Destroy

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CNET Editors' Rating 3.5 stars

Very good

Average User Rating stars

out of 5,708 user reviews

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Full user review

  • 1.0 stars

    "You Better Avoid SpyBot S&D Like The Plague."

    September 23, 2012  |   By Several9920

    Pros

    It did fix a few problems in the beginning, But after that the honeymoon was over.

    Cons

    Spybot crippled my computer almost beyond repair.

    Summary

    When i first installed Spybot i was impressed with the initial scan. It found a few things and deleted them. I even donated a few bucks to show my appreciation. Then after about a week things started to go wrong. When i would perform a scan i would delete everything that it found that was bad "allegedly". Then i went to open Internet Explorer browser and my homepage had disappeared. I also couldn't open the tools menu with internet options etc. So then i thought maybe i'm infected so i opened Spybot and scanned again. In the middle of the scan my computer just shut down and restarted. After boot up i opened Spybot to scan again, This time the scan completed and i deleted what it found. But to complete the process i had to restart the computer. Once my computer made it back to the desktop my taskbar and start button was missing. So i pressed ctrl alt delete to bring up task manager to shut down the computer because i was stuck at the desktop. To make a long story short i was forced to do a recovery reinstall of my operating system. Spybot is not a good program, and i see all these glowing reviews about it at different websites which is what suckered me into using it in the first place. I am surprised the makers of Spybot have not been arrested by now they have ruined many computers. I also believe these positive reviews are from Spybot employees. And who ever leaves a review about a bad experience gets negative replies. I will never use Spybot Search & Destroy ever again, and the money i donated i will just count it as a loss we live and learn.

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2 replies to this review

  • Reply by DOINBE on March 8, 2014

    I have used this program for longer than I can remember and if you follow all of their rules of use, You will not have issues like the ones you mention. If people would read and follow the instructions instead of just randomly clicking ones mouse like a deranged monkey, one might not have the problems that you were trying to recover from.

  • Reply by angiedavidson75 on October 24, 2012

    Sounds as if you had a bootkit infection, which is something that needs a little more hardcore removal, such as ComboFix or TDSSKiller. Spybot and Malware bytes did not isolate one that I had, though Avast did. It was not Spybot that screwed up your compyter; it was an infection that gets into the OS and cripples it. However, you should know better than to use IE!

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