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Full user review
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"buyer beware."
Pros
bought version 9.5 preferred used it on my old pc and it worked great. you have to train the software to get it to work and once that is done it really does work great.
Cons
if you upgrade your pc in 2 years you can't transfer the software over to your new pc. I followed Nuance's policy and deactivated the software on my old pc and Nuance never told me BEFORE letting me deactivate the software that my license had expired and I WOULD NOT BE ABLE TO REACTIVATE THE SOFTWARE on my new pc. When I called tech support they said my only option was to pay another $100 dollars to get the newest version of the software.
Summary
I really liked their product but money doesn't grow on trees and $100 is not pocket change. So until Nuance decides they actually want repeat business from customers like me then maybe they'll think about providing better product support and allow me to use software I already purchased once on my new pc. And just as an FYI to all potential Nuance customers all their license agreements have an expiration date and if you upgrade your pc/laptop after that expiration date you'll be stuck in the same boat I'm in. (including PDF Converter another $50 and my only option is to upgrade). So I gave Nuance $150 for 2 pieces of software and now because they didn't tell me license was expired before I deactivated them on my old PC they want another $160 for the new version of the software.
