Print On Demand for Microsoft Outlook

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  • 1.0 stars

    "Sperry software is garbage avoid it at all costs"

    March 11, 2011  |   By travb

    Pros

    cannot think of any pros

    Cons

    extension never worked as advertised, major problems

    Summary

    On October 20 2010 I bought the extension "Print On Demand" for Outlook because it was the only extension which did what I wanted to that I could find on the internet. The extension NEVER worked as advertised. It often would not work at all - it would only print the email and not the attachment. When it did start it was only after several button pushes. It also opened up dozens of word.exe in my task manager which would monopolize my memory. I would have to go in and manually close these. Contacting online chat support was fraught with disconnections. No matter what problem I complained about, the support staff always had the same tedious "solution": uninstall the program, download two programs RegistryCleaner.exe, UninstallAddIns.exe, SperrySoftwareAddinsReset.exe and then reinstall the program. The problem with this was not only was it extremely time consuming, it did not work, and it erased all of my outlook settings. Then if this "solution" did not work, the support staff would request a log file. I went through this long laborious process three times. The last time, over a week ago, they said they would email me back, and I have never heard anything. And the problem never was solved. Sperry Software is garbage, which does not work, their tech solutions are laborious and don't solve the problem. Avoid them at all costs.

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