Acronis True Image Home

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CNET Editors' Rating 5.0 stars

Spectacular

Average User Rating stars

out of 728 user reviews

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  • 1.0 stars

    "A total scam. Impossible to uninstall"

    October 25, 2011  |   By lionelhutz

    Pros

    No pros whatsoever.

    Cons

    Scam software.

    Summary

    This app is a total scam. Once you install, you can NEVER uninstall it without reinstalling Windows. Check their own forums. They say you have to download yet another piece of Acronis software to uninstall True Image, but guess what, it doesn't uninstall it and now you have TWO pieces of software you can't remove. Even the registry hacks that worked on the 2011 version don't work on 2012. So once you install this you are stuck with it forever. What a pos.

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1 reply to this review

  • Reply by Acronis__Support on November 2, 2011

    Hello lionelhutz,

    Thank you for sharing your experiences with our software and we really appreciate your feedback.

    My name is Anton Deev, and I'm writing you on behalf of Acronis Customer Central. I am very sorry to hear about this issue but I hope to be of assistance for any questions you might have.

    Having read your feedback in detail, I have found the following article on our Support site, which can provide guidance and advice on how to resolve your issues.

    http://kb.acronis.com/content/24545 - This is a link to our Clean up utility which does not have to be installed. You can always contact our Support team for additional help.

    Should you have any additional questions, please feel free to contact us by visiting http://www.acronis.com/support. Please let me know if I can assist you with anything else today.

    Best regards,
    Anton Deev
    Acronis Customer Central

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