Genie Timeline Professional

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  • 1.0 stars

    "Program Does Not Work - Tech Support Not Responsive"

    January 10, 2011  |   By tombauman


    Appears simple and easy to use. Easy learning curve. BUT!!!


    3-5% of selected file were not in the backup output file.
    Only restored 10% of the files selected for restore.
    Tech Support did not respond for 3 days & then offered no solutions.


    I have been a loyal Genie-Soft user for at least 5 years. When I ran into problems getting Backup Manager 7 to work they said I needed to reinstall the operating system and suggested I look at Timeline Professional. I Purchased Timeline and backed up my computer. After doing a cold Windows reinstall I tried to restore my files. 90% were not restored. After restoring 2500 files using an unzip program I found that 3-5% of my files were not backed up even though they were selected. I have uninstalled the program and requested a refund.

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