MozyHome Remote Backup

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  • 1.0 stars

    "Mozy removes files from "backup" without telling you!"

    February 26, 2011  |   By Michel Merlin


    Has been unintrusive and fast at backup until last catastrophic "update"


    Mozy changes anything they want to your backup scheme, at any time, without telling you. So, You *think* your files are backed up, in facts all the "backups" are periodically simply removed without notice.


    I have run Mozy for 1 year or 2 (I got it "free" with a 2GB limit, bundled with an iOmega external HD). This was NOT my only backup, and as an additional one, it was fine, unintrusive, used little of my resources and time. I had selected 700MB of stuff to "backup", so to have no problem with the 2GB limit, but I never tried a restore. So this "backup" was actually worth zero, as is any "backup" as long as you have not tried and tested from start to end a restore from it.

    Now a few months ago I started to receive emails from Mozy, trying to get me buy an upgrade. Then others requesting I "update" the software, which I accepted. And today I receive a warning from Mozy saying that my 4.3GB backup exceeds my account, so the files in excess are not backed. I look at the software, and discover another warning: because of lack of space, my files have NOT been backed for 7 days!! Then I try to open the window where I had selected the files to backup: it's gone, and replaced with a totally different window, where it's much more difficult to browse the said files; it appears Mozy defined by itself the files to backup, in a way totally different from mine, absolutely irrelevant to my activities and very unclear; and while doing that, of course Mozy simply dropped the 700MB set of files I had carefully selected!! This, while I was relying on Mozy as a backup! Fortunately I happen to have never needed to restore any part of it.

    No need to say, I immediately uninstalled Mozy from my computer and will NEVER allow them to touch ANYTHING in my computer. I give it 1 star (extremely rare from me) because I can't give less. The favorable reviews above must be, either written by shills from Mozy and CNET, or by Fast Posters (who post faster than they can think or check). Please everyone be useful to others, and spread the word: NEVER USE (not only never buy) ANYthing from Mozy!

    Given the reviews usually found on CNET I can't be sure they will post this comment and keep it posted... but I *must* try anyway

    Versailles, Sat 26 Feb 2011 16:37:00 +0100

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