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Full user review
"Great idea - lame application"
This review was originally posted on VersionTracker.com.
The idea behind CrashPlan is great: backing up to and from other computers, no matter what OS they run, Mac or Windows and no matter where they are, in the background, encrypted and smart.
Great - if it would work that is.
I tried CrashPlan for 3 weeks and found it takes ages (more than 2 weeks) to back up even a relatively small home dir of 20 GB on the DSL line I used.
Also, backing up only worked reasonable one way. The other way never got ready; CrashPlan's indicators changed radically from day to day. Finally nothing worked any more.
I spend a whole day de-installing, re-installing, restarting, trying a new account, trying local and internet backups, trying to back up at a 'friend' account.. nothing worked. Very frustrating.
Their help desk asks for log files, but when you send them, they say they can't help you..