Avast Free Antivirus 2014

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CNET Editors' Rating 4.5 stars

Outstanding

Average User Rating stars

out of 26,495 user reviews

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  • 1.0 stars

    "Very disappointed in customer service"

    November 29, 2013  |   By bmallek540

    Pros

    It does catch most viruses

    Cons

    Let's the big viruses in.

    Summary

    I have the paid version. Program catches most virues. I just caught a virus that effects the keyboard. Every 3rd or 4th keystroke it skips not inputting the key value. I called AVAST SUPPORT and got a lame excuse from the rep. He told me that I can have one of their techs help me and it would cost $179.99. I told him I am using the paid version and his reply was that the tech would help me for $119.99. That certainly feels like a scam. What am I paying for? Never again will I trust AVAST.

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