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"Firewall is useless. Don't upgrade from version 9"
Pros
Better than Symantec
Cons
Firewall blocks everything randomly. I have to turn it off. some protection! No email Support. Only chat or phone. Tried chat - no agents available. Tried AVG forum. Takes 3 logons to get to it, then it fails.
Summary
I've had paid versions of AVG for years. This one seemed ok, until the firewall decides to randomly block internet access completely - especially if it's pushed hard. It's disabled right now, just to get on the internet. Support is non-existent and useless. Website is poor.
Now that I've had it awhile... DONT UPGRADE FROM 9
Updated on Mar 3, 2012
When I do a search, I right click, open in new tab, many pages. This allows them to load, and I then start reviewing to see if they have what I look for.
AVG Firewall will block access to the internet, when you do this.
You have to set to allow all - per support. Don't know if it works, but if it's allow all - what good is it ?
No email support. Tried chat support. There is usually 5 to 7 minutes between responses. Clearly the person is working multiple customers at the same time and can't keep up.
1 reply to this review
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Hi, I am also an AVG user, when I installed avg internet security 2012, I was experiencing the same problem. The firewall was blocking the internet and I didn't know what to do. Disabling the firewall was not much of a relief so I started searching for the problem and I came up with the solution. The main problem is the firewall's configuration, so I clicked the regenerate firewall configuration and it worked. Now I am not having that problem anymore. The firewall recognized which of the main windows programs are connecting to the internet and it created a rule for it automatically.
