VIPRE Antivirus 2012

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CNET Editors' Rating 5.0 stars

Spectacular

Average User Rating stars

out of 222 user reviews

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  • 2.0 stars

    "Not for beginners!"

    January 9, 2012  |   By markgrime

    Pros

    Very secure from more angles than most. Has some handy tools.

    Cons

    Maybe too secure for everyday use. Causes more problems than it solves with beginners and casual users. Too many hidden protection items that are not disabled when real time protection is disabled, and have no access from the summary page hindering troubleshooting efforts drastically.

    Summary

    I'm a full time computer repair tech I've got a customer that by advice of another tech bought and installed Vipre on his system. Apparently they encountered too many problems in a string of visits and called me. They have in less than one month had three service calls that were all generated by functionality blocked by Vipre. It is not unusual for protection software to block function, but most of them are easily disabled to allow for fast troubleshooting. In two of the three cases where Vipre blocked function, the problem didn't go away when the summary page items were disabled which led me into other time consuming areas of troubleshooting before going back and either uninstalling Vipre or digging down into and wading through advanced settings to find other functions still operating. This kind of antics adds a great deal more time and expense to solve what would normally be an easy quick fix. Between the extra effort required to disable all of the product and the fact that it has so frequently blocked function is good reason to never sell or install Vipre on any of my customer's machines. This aspect is rarely explored by most reviewers so take note.

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  • Reply by Randy Bell on January 19, 2012

    Did you try to open Services.msc and disable the two services that Vipre uses? SBAMsvc and SBPIMsvc.exe are the two services to be disabled, then I would think the entire functionality of Vipre would be disabled? What possible functionality could Vipre have when its two services are NOT running in memory? "Not for beginners", perhaps, as, this could apply to all AV products. And 'beginner' is a relative term, one would think a 'beginner' might not know to disable the two services running in memory, in order to disable all Vipre functionality.

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