Bitdefender Antivirus Plus

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CNET Editors' Rating 4.0 stars

Excellent

Average User Rating stars

out of 204 user reviews

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Full user review

  • 1.0 stars

    "Customer Disservice the worst"

    February 19, 2012  |   By NoUserName246

    Pros

    Seems to detect spyware, but impossible to tell miss rate.

    Cons

    This product would get 5 stars if it weren't for Customer Disservice. I would have to form a committee to design something worse than this. It won't do you any good to pursue any of the multiple pathways to send an inquiry, because they won't answer it anyway. From the software, they make you agree to a lengthy data gathering process for a question that has no relation to software performance. From the Internet, your product (like Antivirus Pro 2011) may not even be listed on their Product dropdown list. The whole process is paternalistic, in which some smartass has determined that s/he can conceive of every possible reason for contacting Support; if you don't fit their menu choices, you're screwed. But it doesn't matter anyway, because they won't answer. If you're thinking of renewing, don't enter the new Reg Key until the last day of the old, because they add the new reg'n duration to the current date, not the expiration date of the old reg'n. Got that? Find another product.

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