WinX HD Video Converter Deluxe

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  • 1.0 stars

    "Excellent Software BUT DISHONEST LICENSING SCHEME!"

    January 25, 2012  |   By prston

    Pros

    I BOUGHT WinX HD Video Converter Deluxe because it performs as advertised: it efficiently and effectively converts one video format to another, producing high-quality video output after conversion.

    Cons

    The license purchased for WinX HD Video Converter Deluxe is only good until the next MINOR software update, which happens JUST a few months after buying WinX. THEN you MUST buy a new license or you end up with a trial version after updating!

    Summary

    I bought WinX HD Video Converter Deluxe version 3.10 in September of 2011. Yesterday a pop-up window appeared and invited me to automatically update to version 3.12. I clicked the 'update' button.

    After WinX updated from version 3.10 to 3.12, I was then informed that my license was no longer valid! BUT I was offered a NEW license for a 50% discount. Thus, my WinX HD Video Converter converted to TRIAL software only 5 months after paying FULL retail!

    I feel that the WinX developer DIGARTY SOFTWARE committed a form of software piracy by robbing its customers of their BOUGHT licenses. I feel that compelling customers to buy new licenses after each minor upgrade every few months is an extremely greedy scheme!

    IN CONCLUSION, WinX HD Video Converter is a great software...if you don't mind purchasing a very short-term license...and then buying new licenses every several months!

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2 replies to this review

  • Reply by WinX_Support on April 28, 2014

    Thanks for your support for our program, as it is great software.
    And we provide free & lifetime upgrades for purchased customers. If you have paid for the program, you do not need to pay for the upgrades anymore. Sometimes, due to the main upgrades of our programs, we upgrade all the license codes. If your paid license does not work, please contact our Support Team and we will send you new license code.

  • Reply by Viola_Digiarty on January 29, 2012

    Dear prston,

    Thank you for your review on WinX HD Video Converter Deluxe. It's our aim to make it the best video conversion tool.

    We appreciate any comment from customers, no matter positive or negative. However, it seems that you misunderstood our upgrade policy. Please allow us to clarify it here.

    We promise that all customers who purchase our software can enjoy free lifetime upgrade. No additional fee is required for upgrading to newer versions.

    Your license code became invalid because we changed the register process of WinX HD Video Converter Deluxe on Nov.30, 2011. Actually, all you need to do is re-activate the software with a new code. Just follow the steps on the page (you may have noticed it) and you will get the new code easily. It's totally free. You don't have to purchase it again. :)

    Our support team has replied your message with detailed solution. Please check it.

    Regards,
    Digiarty Software, Inc.

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