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mSpy - Phone Tracker & Spy

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Average User Rating stars

out of 16 user reviews

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  • 1.0 stars

    "Waste of time and money"

    January 2, 2013  |   By skydive516

    Pros

    The idea is good and in theory it is a great tool to keep your children safe

    Cons

    Customer support
    Service
    Reliability

    Summary

    This is what I sent to Mspy:
    I have been trying to use Mspy on my son's phone since Christmas; I have sent a few tickets about the software not working. I have not received a reply and the Mspy is still not working. I was also having an issue with the compatibility of your software on the SAMSUNG-SGH-I577. When I purchased your product I spoke with your sales department and they told me that the phone was compatible. The phone intermittently locks and requires a password to access. I have had to do a factory reset 3 times and when I install the Mspy the phone locks up at some point not allowing anyone to access. The last factory reset I did not install the Mspy and the phone has not had any issues. There is some conflict with your product and the SAMSUNG-SGH-I577 so with that being said I would like a refund and the service cancelled.
    I spoke to someone with Mspy who stated that you can't talk to anyone from billing, they have no phone #. I asked for a manager there isn't one?? Are you kidding me?? Oh and I went through the browser history on my son's phone and Mspy missed about 20 sites that he visited. What a joke.

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