System Surveillance Pro

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CNET Editors' Rating 4.5 stars

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out of 152 user reviews

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  • 1.0 stars

    "WAY too easily found/removed..."

    April 7, 2012  |   By BigGuns149

    Pros

    Records keystrokes and screenshots with quite a bit of ability to configure when screenshots are taken (e.g. stop after idle for a period of time, by time, by click, varying quality levels, etc.). You can also manage multiple machines that share a common database location that can be on a central server. You can limit to only certain logins (e.g. exclude sysadmin) and the keylogger feature provides not only the keystrokes, but also the title of window in use so that there is context.

    Cons

    This is easily detected by quite a few major AV software programs so it is easily removed so this doesn't seem well suited if you want to hide this from the person you are tracking. I also discovered that *NONE* of the files appear to be encrypted. To make matters worse the user that you are tracking MUST have read/write access to the directory that stores the DB. Anyone being tracked could theoretically modify it to their hearts' content and unless you were really observant you wouldn't even realize it. The documentation seems thin and they don't offer phone support that I can tell.

    For the purposes for an organization larger than a few dozen desktops this would be difficult to deploy because afaik there is no scripting support for install or activation of the software.

    I noticed a dramatic uptick in complaints about performance on the machines that I was monitoring. Between this and the other issues I couldn't recommend using this in *any* business environment.

    Summary

    If you want to monitor small children this might be worth the money(it is pretty cheap), but for anyone who wants something that is truly stealth from the person you are monitoring they are going to be disappointed. Even for home users I think this software is kinda disappointing. Finding monitoring software that can't be easily detected is hard, but this is easily detected and despite promises of updates even the updates didn't hide it any better.

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1 reply to this review

  • Reply by Jatin_Hooda on January 2, 2013

    I installed a surveillance program on my system that could only be opened by some shortcut that i have forgotten now. the software has hid itself from everywhere- task manager, installed programs, folders. How to retrive it?? if you know it, then plz help me out.

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