Spotify

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CNET Editors' Rating 4.5 stars

Outstanding

Average User Rating stars

out of 117 user reviews

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  • 1.0 stars

    "technical mess, waste of a promise"

    December 30, 2012  |   By houstontechie

    Pros

    ok selection, not so great. multi language selection. nice sharing feature. not worth it even free though, see cons, see summary

    Cons

    terrible technical backbone. my account was somehow "lost" my playlists gone, my entire spotify desktop was showing someone else name, friends actions, & playlists

    spotify's "solution": delete since you signed up with facebook & recreate everythig

    also, windows desktop version as of january 2013 basically, has this annoying pop up behavior on certain spotify ads or ad changes in banners that takes over your screen regardless of what other application you are busy working on. VERY INTRUSIVE. spotify has known about it since at least 8 months ago and apparently is doing everything they can to fix it... must not be enough

    all support is done via forums and contact forms and it is super slow and mostly totally useless. (they keep excusing, not answering or just keep blabing and repeating same old useless stuff)

    Summary

    your technical backend sucks. ***********. your customer support stinks. a contact form? really?! not even a live chat?

    so cheap. so disgustingly unpleasant of a taste and experience in my mouth.

    right now i have to worry if someone may have gotten access to my facebook account or worse yet my email account. and it would be only cuz of these fools.

    stay away especially if you are forced to use a facebook account to sign up... this more and more sounds and feels like a scam, a data collection and mining operation than an honest music streaming business

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