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CNET Editors' Rating 4.5 stars

Outstanding

Average User Rating stars

out of 1,733 user reviews

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  • 1.0 stars

    "What a MESSY piece of garbage"

    September 18, 2010  |   By judyneric

    Pros

    Nothing. It is free, but is such a piece of garbage, that really doesn't count as a pro.

    Cons

    Can't get track info unless CD ripped using iTunes.
    Lists tracks multiple times in library.
    Not easy to select folders to be synced.
    Must keep multiple copies of music, on PC AND iPod.
    Not user friendly. Controls should be intuitive.

    Summary

    I despise this program. Trying to add or remove music from the iPod is horrible. And why can't iTunes get track info for songs not ripped using iTunes? What a disgrace. I can have every detail of a track correct, except the track number, but iTunes refuses to get the info. And why make it so difficult to see what folders are monitored for sync purposes? And why do artists or albums or tracks separate from their proper groups? What I mean is, I have 12 songs from Artist X, all from the same album. iTunes thinks 3 of the songs are from a separate album, and lists them as so. I have removed and readded the songs, changed the MP3 tags, renamed the filenames, done everything, but stupid iTunes will not allow them to all be on one album name, they duplicate the album name. And why are some tracks listed in my library 3 times? They are the exact same tracks, exact same data, and their is only 1 source file on the PC. 1 source file that has always been in the same exact directory, and has never been moved or modified. In summary, all I can say is that iTunes is a piece of garbage. Apple could take a lesson on how to build software to run their devices and on how to keep a device's media managed from the RCA Lyra X3030, which completely smoked any Apple product in existence in all facets except thickness and touchscreen. Apple, you should be embarrassed by iTunes, and ultimately by your draconian policies of managing your customers' media. You make me sick, Apple.

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