Apple iTunes

A newer version of Apple iTunes is available.

Or, Learn More About Apple iTunes
CNET Editors' Rating 5.0 stars

Spectacular

Average User Rating stars

out of 1,729 user reviews

Back to product review

Full user review

  • 1.0 stars

    "It's a necessary evil, and it's a mess. Seriously."

    April 14, 2010  |   By eezee_cnet

    Pros

    The GUI is well designed. You'll immediately know what to click or choose.

    Cons

    It's slow. You cannot manage an iPod Touch without it, which makes it a mandatory install. Comes with a bunch of other crappy software my system never needed before, but is also mandatory to install. That grey brushed skin is getting really old.

    Summary

    The iPod Touch is a wonderful piece of hardware. A very, very nice piece of equipment. A joy to use and play around with,

    And then there's iTunes, almost ruining the whole experience. The contrast between the hardware and this piece of software, could not be bigger.
    Wow. It's slow. It's buggy. And it looks like abandonware on a Vista Windows machine because of it's brushed grey metal theme of yesteryear. After years of happily living without iTunes (tried it in the early days as a mediaplayer/organizer and really disliked it) AND apple quicktime, I'm forced to get reacquainted with this part of the apple world because it's all mandatory for managing an iPod Touch on a Windows machine.

    Installing iTunes felt like opening a can of worms or accepting a classic gift from some friendly looking Trojans. I had hoped I would just install iTunes, but noooo. This is what a single program called iTunes is 'giving' you on a Windows machine:
    - 'Bonjour' service is installed (unnecessary)
    - Apple Quicktime is installed (do NOT want, but mandatory)
    - Apple Software Update is installed (do not want)
    - Apple Mobile Device Support is installed (do not want)
    - Two driver packages for the price of one: 1. Apple Network adapters (already got some, thanks, so; don't do that!). 2. Apple Inc. Universal Serial Bus-controllers (unnecessary, don't DO THAT!!).

    And do not get me started on all kinds of services that'll be up & running (with full system privileges) and start-up entries...

    Most of it is actually totally unnecessary. Really. I've used and managed many portable mediaplayers with just Windows explorer or Nautilus, depending on a Vista or Ubuntu boot.

    I can understand one would need an additional program to buy, download and install something from the apple store to your iPod, but the apple 'solution' is what you'll get, unfortunately.

    Apart from the total and epic failure of iTunes actually recognizing the iPod Touch after a successful installation and NOT BEING ABLE TO DO ANYTHING WITH IT, and ending up with another piece of (free) third party software to at least get some music on the iPod Touch, it's simply and truly a horror to be actually needing this program that comes with a bundle of unnecessary bloatware of epic proportions. It feels like a defeat to be using this software. Not a joy. Not a joy at all.

    In comparison, iTunes makes Nokia's Ovi suite or Logitech's Setpoint examples of high quality software (which they are not, BTW).

    Just give me a simple, elegant method to manage an iPod Touch, something that actually adds to the experience of using the iPod. But not this. Please, not this.

    Reply to this review

    Was this review helpful? (2) (0)

1 reply to this review

  • Reply by Topcount345 on April 20, 2010

    Completely true. On top of that You have to re-download the entire 90mb+ install file when they update it, and often it will not even install! I am so glad I have a Zune... Zune software is slow sometimes as well but nothing like Itunes.

Submit your reply

Submit

The posting of advertisements, profanity, or personal attacks is prohibited.
Click here to review our site terms of use.

cancel

Add Your Review

Log in or create an account to post a review.
You are logged in as . Please submit your review for Apple iTunes 9.1.0.79
Add Your Review

The posting of advertisements, profanity, or personal attacks is prohibited.
Click here to review our site terms of use.

E-mail this review

Submit cancel

Report offensive content

If you believe this comment is offensive or violates the CNET's Site Terms of Use, you can report it below (this will not automatically remove the comment). Once reported, our staff will be notified and the comment will be reviewed.

Select type of offense:

Offensive: Sexually explicit or offensive language
Spam: Advertisements or commercial links
Disruptive posting: Flaming or offending other users
Illegal activities: Promote cracked software, or other illegal content
Submit cancel

Error

close

ERROR MESSAGE

If you think this is an error, please contact CNET TechTracker Support for further assistance.

Ok

Running Request

close

loading

Smart Install Software

close

CNET TechTracker will now automatically install software without requiring further action by you. (Note: This feature automatically accepts associated EULAs and third party applications on your behalf.)

You have selected the following software to Smart Install:

CNET TechTracker will attempt to install this software without interrupting you again. If an application requires manual installation, CNET TechTracker will download the installer and prompt you to take further action.

Proceed with Smart Install?

Confirm Standard Install Cancel