Smart Defrag 2

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CNET Editors' Rating 5.0 stars

Spectacular

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  • 1.0 stars

    "3rd Party Software Installed Even When Opting Out"

    February 27, 2013  |   By Ken_Saunders

    Pros

    Ok if you want your browser settings highjacked.

    Cons

    I will never use another IOBit product again. At least not until they stop all 3rd party software deals/installs.
    I specifically unchecked the options to install an IOBit toolbar yet it and some other browser add-on and software was installed onto my system and installed into every Mozilla Firefox profile and version (Aurora, Nightly, etc). Probably for IE too, but I didn't check.

    I have 12 Firefox profiles and have had to create new profiles for all.

    An example of what IObit does.
    user_pref("browser.keywordURLPromptDeclined", 1);
    user_pref("browser.keywordURLPromptDeclined", 1);
    user_pref("browser.search.defaultenginename", "Yahoo");
    user_pref("browser.search.selectedEngine", "Yahoo");
    user_pref("keyword.URL", "http://search.yahoo.com/search?fr=greentree_ff1&ei=utf-8&ilc=12&type=902615&p=");
    user_pref("browser.search.param.yahoo-fr", "chr-greentree_ff&ilc=12&type=902615");
    user_pref("browser.startup.homepage", "http://search.yahoo.com?type=902615&fr=spigot-yhp-ff");

    Summary

    The software may be good, but the company has lost my trust and I highly suggest that others do not even take the risk of using IObit software until they cut all 3rd party deals or, they start using reputable companies/services, -and-, they are transparent about what is being installed and they do not jam it into my system.

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2 replies to this review

  • Reply by tomdryden_52 on December 1, 2013

    I couldn't agree more . This disaster had convinced me that I will never use their downloads again. Oh by the way their reply back is nice except it hasn't worked and I am still dealing with it on Chrome . i got rid of it on Safari after several attempts . Unbelievable and a rip . This is twice this has happened to me and its not a mistake on their part .

  • Reply by IObit-Support on May 24, 2013

    Hi Ken_Saunders,

    This is IObit Support Team.

    We are sorry to hear about that.

    But normally the toolbar will not be installed if you have chosen to Decline when installing Smart Defrag. Please uninstall the toolbar in Control Panel and change the default search engine referring to the link below:
    http://www.pcworld.com/article/249158/how_to_change_your_browsers_default_search_engine.html

    We are sorry for all the inconvenience. If you need any further assistance about using IObit products, please contact us through the link below: http://www.iobit.com/onlinefeedback.php

    Thank you

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