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Full user review
"EyeTV is Going DownHill - Poor Customer Support"
This review was originally posted on VersionTracker.com.
EyeTV is Going DownHill - Poor Customer Support
I have been using this program for a long time now. The 2.5 works good, the editing features work great.
I bought v3.0 and it sucks. Now they have a new version 3.0.1 and you can only download the update.
We use an older mac to run the EyETV & TIVO copies and it is not connected to the internet.
Instead of hooking up a flash drive to install the update on the 3.0, we cannot update the program because there is no "stand-alone" update install software. Only a downloadable update option.
Let's make it harder for customers to update the software.
Even Microsoft offers "Standalone Download" Software Updates.
I cannot recommend EyeTV to my friends, it's not user friendly.
Stick to the vs. 2.5