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Full user review
"Applian admits this contains malware."
Looks like a great program, very useful for capturing audio/video. Seems simple to use.
Adds yet another toolbar to Firefox & IE, required several restarts of both to complete installation. Worse: This installs PriceGong rootkit.
STAY AWAY from Applian.com.
One of my Firefox extensions, Fast Video Downloader, updated yesterday. It opened a web page promoting another Applian product, Freecorder: http : // www . applian . com /fast-video-download/welcome31update.php. Sounded very useful, downloaded. Found some warnings in a Google search so installed using Sandboxie. Very glad I did! I found PriceGong, a nasty-to-remove rootkit, would have been installed. Sandboxie saved me. I wrote to Applian, they said "We do have that in the program". Then went on to say Applian is not responsible for what gets installed since I, the end user, perform the actual install. Although I appreciate their honesty I don't like their way of doing business. Deleted, and deleted Fast Video Downloader. Never going back.
Here's the letter I sent to Applian's customer support, followed by their response:
"I found a warning about FreeCorder, that it installs spyware called PriceGong (see: http://www.geek.com/articles/g?..20070821/).
I used a program to monitor the installation, which also lets me roll back all changes to my computer. Sure enough, a PriceGong folder was added.
Further research shows this is a rootkit that is very difficult to remove.
Whether your software added this, or Conduit added it, I don't care. I am removing Fast Video Download from Firefox, and it appears the system rollback has removed Freecorder.
I will warn everyone I know and make sure to post on several forums and download sites. VERY BAD. If I'm mistaken, please let me know ASAP. Otherwise, please stay out of my computer and my life."
"Department: General Non-Technical Inquiries
Created: 09 February 2011 07:48
Time Spent: 0m
From Cheryl Wester
Staff Subject: Re: PriceGong?
We do have that in the program. If you don't want it then do uninstall. We don't install any programs on your computer-you do that. Thanks.