Full user review
"Best of a bad bunch"
This review was originally posted on VersionTracker.com.
My business is service based. I've been looking for a simple app that will allow me to produce estimates, turn them into invoices send them to clients and track payment status. I've looked at them all and tried most of them. iRatchet is less troublesome, less confusing, less bug-ridden than most of them.
It's not enormously intuitive, but once you get the hang of it, it's functional. Unlike the vast majority of the other options.
Tech support is JUST as bad as the rest of them. All these apps run their tech support through their user forums which the developers rarely, sometimes never, visit.