Fortora Fresh Finance

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out of 17 user reviews

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  • 1.0 stars

    "The program lost all my financial data. No support"

    June 28, 2010  |   By charry47

    Pros

    When it was working the program was reasonably fast and easy to use. For the simple financial tasks in my household (expense tracking, budgeting, etc.) it did the job fine.

    Cons

    It developed an error where it stopped working and is unable even to access my data backups. Absolutely no tech support available.

    Summary

    A few weeks ago the program developed an error which prevented me from accessing any of my data. It wouldn't let me access the backups either. Re-installing the program did nothing. Worst of all, 4 emails sent to tech support have all gone unanswered. The company's website claims in several places that they offer phone support but there are no phone numbers on the site and it's impossible to find a listing on the internet. Some rigorous searching pulled up a phone number on an old press release which goes straight to a Fortora voicemail box that is full and can take no more messages. Consumer reviews from a few years ago talk about how wonderful the tech support is but now it seems to be non-existant. I'm wondering if the company has gone out of business but can find no news about them on the Internet. Do NOT use this product.

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