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  • 1.0 stars

    "Good Idea, But Poorly Executed"

    July 13, 2010  |   By thelastknight

    Pros

    Great Idea......

    Cons

    Worked great the first time, but after that it wouldn't let me see my tracked software updates.
    Also said I didn't have it installed when I did.

    Summary

    Bottom line, doesn't work!

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1 reply to this review

  • Reply by nfrey24 on July 14, 2010

    Hello thelastknight,

    The issues that you are experiencing are most likely ones that our tech support team can help you resolve. If you have not yet done so, please open a support ticket by doing the following:

    Open the CNET customer service home page (http://cnet.custhelp.com).
    Click on the "E-mail Support" tab.
    Enter your e-mail address.
    In the "Category" section use the drop-down menu to select "CNET TechTracker".
    When describing your issue, be sure to include an appropriate degree of detail.
    Remember, providing clear a description and relevant information results in better and more useful advice.
    Next, use the submit button to send us the information.
    A confirmation page with your ticket information should appear. When it does, copy or print the information for your records.

    Regards,

    CNET TechTracker Support

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