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Full user review
"Bad, Good pitch, lots of time ... poor results"
take control of your laptop quick. delete a lot of files (do ccleaner cleanup). talk about lots of potential issues
they fail miserably to fix a pc. they do complete basic virus scans and registry clean up (but this is free with ccleaner - and any anti virus (e.g. avast))
run away. do not spend your money - leave support to the pros .. not a low cost call center