RoboForm

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CNET Editors' Rating 4.0 stars

Excellent

Average User Rating stars

out of 4,064 user reviews

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  • 3.0 stars

    "I don't like new changes"

    April 27, 2011  |   By jeffglazer

    Pros

    Strong password management. Easy to use after a brief learning curve.

    Cons

    No syncing between computers.

    Summary

    I have used Roboform for over 5 years. Until recently I would have given it 5 stars. When they came out with version 7 (necessary to run on Win 7) I paid for the upgrades. They have now changed their product lineup so that there is no ability to sync between computers unless you upgrade to their SUBSCRIPTION product. In other words, the three licenses I have purchased over the years are now virtually useless, and I will receive no credit for having purchased them. Yes, their new product (Roboform Everywhere) is not particularly expensive ($19.95/ year, $9.95 first year) but I don't like having a subscription rammed down my throat. So in order for me to have the flexibility that I need (and had paid for!) I have to upgrade yet again. Come on Roboform! Where's your loyalty to long-time customers?

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1 reply to this review

  • Reply by jdcohen14 on April 27, 2011

    You make it sound like software that is designed for one desktop should also throw in synchronization for free. You could certainly use their GoodSync product to sync, or choose another software on the market to sync and pay for a license for that.

    I am also a long time RoboForm user and wasn't necessarily happy with the upgrades, but realistically I totally understand why they did it. The RoboForm Everywhere is a completely new license with a new cloud sync component. I just loaded it on 3 desktops and one laptop and it's still only $9.95. I totally think this is a bargain.

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