MediaFire

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  • 2.0 stars

    "Forget Mediafire find another file sharing site-"

    June 10, 2012  |   By andreaborman

    Pros

    I have been using Mediafire for several months noW.But in the last few months I have started to have problems.First,many times when I have logged into my account and try to download a file I am forced to copy catchpa(letters and characters they give you to verify) before the site will take me to the download page. Why do I have to complete catchps to download MY OWN FILES that I have put there?But now I have an even worse problem-the Mediafire website is broken and now I cannot download any of my files and nether can my friends and other people I have talked to who have tried. And Mediafire won't fix the problem.

    Cons

    Uses flash which slows down the website. I am forced to enter catchpa to download MY OWN FILES.

    Puts adverts and keylogers on the downloads. Now the downloads are not working on Mediafire because of a fault on their website that they won't admit to when I emailed them about it.

    What happens is that I and other people try to download the file but are just redirected back to the download page again and again. But NO Download. You cannot download anything. This fault has been going on since Friday 8th June for 2 days now.It is now Sunday. And Mediafire won't fix it. so I and other users cannot download our files.

    Summary

    The customer service of Mediafire is terrible,and I found out the hard way. There is a fault on the website and now you cannot download any of your files or anything. This has been going on for 2 days now. You are taken to the download page but when you click the download button you are just redirected back to the download page again and again but NO DOWNLOAD.They also force you to enter catchpa before they take you to the download page.

    Why do I have to enter catchpa to download MY OWN FILES? But now I do not have any access to my files because I cannot download them. There is a fault on the website,Mediafire that has been there for 2 days but Mediafire won't fix it.

    I emailed them and in the first email they told me they removed 1 bad file from another user and the IWF got involved and blocked Mediafire, and that they are fixing it. But yesterday after I complained again by email.They emailed me again and said it is the IWF who blocked the site but now the website is working for everyone else. NO IT IS NOT. My Friends and I and other people in the UK I have talked to still cannot download their files or anything.

    But Mediafire won't fix the problem.And now I cannot download or access any of my files and not only me. My friends cannot either.

    So my advice stay away from Mediafire.If you are with Mediafire leave and find another file sharing site. And if you have left Mediafire don't go back. The service of Mediafire is disgusting and they don't care about their customers at all. Andrea Borman.

    Updated on Jun 10, 2012

    Mediafire say in their email that I got this morning that the IWF had blocked their site.Because another user uploaded a bad file. But that story seems far fetched. Why would the IWF block downloads on a website over 1 bad file,which Mediafire had removed? And now they won't admit there is still a problem on their site and as a result I and other user cannot download our files. And Mediafire won't fix the problem. They are just using the IWD as an excuse because they don't want to fix the fault on their website. But now I have no access to my files and neither do a lot of other people. I can get on the site,log into my account,but I cannot download anything.Many other people have the same problem. I cannot recommend Mediafire now because of the bad service and poor and uncaring customer service. And the fact that they won't fix the fault on their website. Andrea Borman.

    Updated on Jun 10, 2012

    Well it is now Sunday 2 days later and I still cannot download my files and neither can anyone else I have talked to,download their files. So the problem has not been resolved. Andrea Borman.

    Updated on Jun 17, 2012

    FileFolder,No,that's not what happened. I contacted my ISP by phone several times and they told me they did not block Mediafire and do not block websites. I emailed Media fire who said the IWF did block Mediafire due to another user uploading a bad file.

    Here is email from Mediafire-
    "Hello,
    Thank you for contacting MediaFire. We were able to diagnose the issue fairly early this morning, noting that it was not an issue on our end but rather having to do with a file that was reported to the IWF.(which has been removed from our website) However, our lead technician who reached out to our contact in the UK has indicated that it may take some time for your ISP's connection to Mediafire to be restored as it has to do with IWF laws which we took care of immediately and unfortunately have no control over. We sincerely apologize for the inconvenience. You may want to contact your internet service provider to see if they have any additional information regarding the matter.

    Updated on Jun 17, 2012

    But the problem went on for 3 more days and I posted about this on some other forums and everybody else had the same problem as me. But it's not just that,Why do I have to enter catchpa to download MY OWN FILES when I am logged into my account? So service in genneral is not good on Mediafire. Ge,tt is much better but there are may file sharing sites to choose from Andrea Borman.

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1 reply to this review

  • Reply by FileFolder on June 13, 2012

    Mediafire won't let you download because the Internet Watch Foundation - which is a Christian pressure group, not an official body, and has no executive powers but has managed to get an advisory role for itself with ISPs - have found a file on Mediafire that they object to.

    What this file is or was is anyone's guess. It's not worth your time worrying about it. Your ISP has blocked Mediafire so that you cannot download files from them, because of the IWF warning that it hosts "objectionable content".

    To resolve this, contact your ISP and tell them that you cannot access your service on Mediafire. Politely ask them to unblock it so that you can access your files. If they refuse, tell them you would like to cancel your connection over this matter. Unless they've been forced to block Mediafire by a court - which as far as I know hasn't happened - they have no reason to continue blocking it. The IWF has no say in what you get to do online - they're just a pressure group.

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