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Full user review
"Bad Customer Service"
Though I have not used it in a long time, it gave me enough pleasure when I did.
Latest version's update feature loops; it detects the same updates to the program itself and its plugins. It even does that if you uninstall and reinstall the program anew. The online chat personnel have difficulty visualizing the problem.
Getting this program to work, when one can otherwise utilize his time more productively on his computer, is not worth the effort. For the good of my system, which is XP-Pro running IE8, I would rather get rid of this unstable program until I find an alternative.