Nero Multimedia Suite 11

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CNET Editors' Rating 4.5 stars

Outstanding

Average User Rating stars

out of 1,966 user reviews

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  • 2.0 stars

    "Terrible value."

    November 19, 2011  |   By lucid oldie

    Pros

    The photo handling is good.

    Cons

    You click on burn now nothing happens. You click on another burn symbol and it works. I tried backing up a single almost 9 GB file expecting it to span over two DVD's and the program got to 71% and freezes. I used "Back It Up" to save my media to an external hard drive and disconnected the drive after the back up finished. Next thing I know, Nero ate my hard drive space by creating a backup on my main hard drive. I didn't want that to happen, it just did it without permission. You have to watch out as to how many backup "jobs" you create because it will run them all simultaneously.
    Some functions seem to be hard to find like audio editing.

    Summary

    I'd just like someone to create a simple back up system. Something like 5 buttons Full, Differential, Incrimental, Single/Multiple Files, My Libraries. Another 4 buttons Hard Drive, External HD, DVD/CD with automatic spanning, Blu-Ray.
    There must be other programs that are better than this Suite.

    Updated on Nov 19, 2011

    Another thing is that a back up disk doesn't seem to be available except for the first time you go to purchase. So burn the Download or risk losing the software. Extended download services are a rip off IMHO.

    Updated on Dec 14, 2011

    I received a Newsletter from Nero asking for a Review, which I promply provided and I gave it a 3 out of 5 star rating. This was not published on their website. However I noticed that someone else had given it a bad Review due to their non refund policy. Today, I went back into the Review section to see if I had been published. No, and the other bad review had been "removed" so it seems that they will only publish 4 and 5 Star Reviews which is outright deception on Nero's part.

    Reply to this review

    Was this review helpful? (1) (0)

1 reply to this review

  • Reply by NeroFan on January 23, 2012

    Hi lucid oldie,

    I see that your having some challenges with our software. We offer 24 hour support M-F. I am sure we can get your systems humming with our software. Live Now: http://bitly.com/vPbkxH

    As for reviews, if you posted a technical difficulty, then the review probably was forwarded to customer support. If you have not received an email check your spam folder or email me NeroDude@nero.com and we will get your multimedia suite issues corrected...

    --- NeroDude

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