DiskAid promises simple file transfers, but it remains to be seen

Don't expect a sneak peek of this file-transfer tool thanks to a faulty trial.

Nowadays, it's not uncommon for each of us to have multiple devices for listening to and accessing music, including an iPhone, iPod Touch, and/or an iPad. And it's important to have a program that will easily allow you to transfer files to and from devices without any kind of hassle. DiskAid offers users a means to do this, but the trial version we tested would not let us complete a file transfer.

When installing DiskAid, we encountered our first hiccup: It requires that you have the newest version of iTunes installed, so you'll have to do that before getting started. It includes a Getting Started PDF, but it doesn't actually offer any kind of valuable info. It does include a Help feature that takes you to online User Guides. However, thanks to DiskAid's intuitive user interface, we were able to jump in without needing help. Once our iPhone 4 was plugged into our PC, its contents were instantly imported to DiskAid, where they appeared just as in iTunes, broken down into Artist, Album, Genre, and so on. We started by copying our music to a folder we created on our desktop. Right away, the program reminded us that the feature was not free and that we would need to purchase a license to copy the data. However, it gave us two options - Buy DiskAid and Not Now - that gave us the impression that we could proceed, but that proved not to be the case. After clicking Not Now, we were presented with a menu that let us select which files we wanted to copy (Music, Movies, TV Shows, etc.) and where we wanted to save them (to iTunes or to a folder). We selected the Music file option and To a Folder of My Choice for our save location. Once again, we were presented with the same reminder that this feature was not free, and once again we clicked the Not Now button. But this time, we were stuck and could not proceed to the end. So, sadly, we have no way of knowing if the program actually copies files as promised.

We were pleased with DiskAid right up until the end, but because of the licensing issue, we can't recommend it as a viable iTunes file transfer tool. The program installs and uninstalls cleanly.

Editors' note: This is a review of the trial version of DiskAid 5.41.

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